Creative Manager, Elevated Shopping

Elevated Shopping enhances the shopping experience through video LED production photography graphic design and usability design. With a global network of Creative Hubs in North America Europe and Asia Elevated Shopping focuses on video and CGI production LED production fashion and product photography photo retouching graphic design automated image acquisition and image support services. We continuously innovate and set new industry standards for showcasing millions of products across multiple global marketplaces.

We are searching for a Creative Manager who will report to the Creative Hub Manager and lead end-to-end creative production for Amazons New York Creative Hub. This is a people manager role: the successful candidate will directly manage a team of Art Directors Videographers and creative professionals owning their development performance and day-to-day direction. The Creative Manager will oversee project management coordinate with Producers on production schedules and budgets and other stakeholders (who are cross-functional partners not direct reports) and drive creative excellence across video LED production photography and motion content. This person must also have a strong understanding of generative AI tools and their application in creative workflows as well as LED production technologies.


Key job responsibilities
- Manage end-to-end creative production for multiple brands and campaigns simultaneously from concept through delivery
- Define creative needs and provide creative expertise to internal stakeholders and external clients
- Recommend effective production approaches and launch strategies based on past performance client goals and studio capabilities
- Directly manage a team of Art Directors Videographers and creative professionals; partner with Producers Digitechs Stylists Editors and 3D Artists as cross-functional stakeholders to ensure seamless execution
- Drive timely decisions clear blockers and escalate appropriately to accelerate campaign progress
- Manage project timelines budgets and resource allocation across concurrent productions
- Provide creative recommendations and insights that inform production decisions and drive increased performance
- Ensure all creative output meets quality standards and brand guidelines
- Optimize campaign workflows and team processes; recommend improvements to cross-team and partner processes
- Manage relationships with external vendors agencies and production partners
- Own people management responsibilities for direct reports including performance reviews career development coaching and hiring; foster a high-performing team culture


A day in the life
Youll start your day reviewing production schedules and connecting with your direct reports (Art Directors Stylist Videographers) on priorities and blockers. You might join a creative kick-off for a new video campaign then pivot to reviewing shot lists and storyboards for an ongoing shoot. Youll coordinate with Producers on timelines and resource needs as key the afternoon you could be on set overseeing a video production ensuring all content is captured on schedule or in a post-production review providing feedback on edits and color correction. Youll close the day by updating stakeholders on progress conducting a 1:1 with a team member and planning for the next production milestone.

About the team
Our Creative Hub team is a dynamic group of creative professionals spanning video production photography styling LED production and post-production. We produce high-volume high-quality visual content for global brands across fashion beauty lifestyle and consumer electronics. We pride ourselves on operational excellence creative innovation and a collaborative culture that empowers every team member to deliver their best work.

- 5 years of digital content management communications or content strategy experience
- Experience managing multiple projects and meeting aggressive deadlines
- Experience in budgeting scheduling and technical workflows
- Experience communicating and presenting to senior leadership
- Experience working on or with large-scale global creative campaigns
- Bachelors degree
- Experience building managing and coaching a team in a high-growth environment

- Experience with one or more of the following industry tools: 3D Studio Max Maya Photoshop Zbrush Substance Unreal Blender etc
- Experience with digital asset management tools
- Experience working in fast paced environments and managing workload even during times of stress or escalated activity
- Experience demonstrating strong analytical abilities and confidence in the use of data
- 8 years of experience in studio-based creative production environments
- Experience with e-commerce or catalog-scale content production
- Knowledge of color management retouching workflows and post-production pipelines
- Experience with business metrics KPI tracking and using data to demonstrate ROI of creative programs and inform strategic production decisions
- Usage of generative AI tools to enhance workflow efficiency with a willingness to learn effective prompting and evaluation practices.
- Ability to recognize opportunities where generative AI could enhance products workflows or customer experiences.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at NY NEW YORK - 142500.00 - 192800.00 USD annually
USA NY New York - 142500.00 - 192800.00 USD annually
USA NY New York City - 142500.00 - 192800.00 USD annually