CRC Benefits Customer Service Representative (Hybrid Temporary)

The position is described below. If you want to apply click the Apply button at the top or bottom of this page. Youll be required to create an account or sign in to an existing one.

If you have a disability and need assistance with the application you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries wont receive a response).

Regular or Temporary:

Temporary

Language Fluency: English (Required)

Work Shift:

1st Shift (United States of America)

Please review the following job description:

This temporary role supports our team during our busiest time of year by providing excellent customer service assisting with high client contact projects and ensuring the accuracy and integrity of company information.

Assignment Details:
Up to 6-month assignment depending on business needs Full time hours
Hours are typical 8-5 M-F
Possible overtime hours required

Our employees work a hybrid schedule. On the days we are not in the office our teams are able to collaborate using video and screen sharing technology which means youll feel like youre part of the team while also enjoying the convenience of working from home.

At CRC Benefits an industry leading provider of benefits services we believe that it takes great employees to build a resilient organization. Our culture is based on corporate values that focus on inclusion trust collaboration and innovation to help us build a bright future. As a result of listening to our employees CRC Benefits recently earned a Top Workplaces USA award three years in a row based solely on employee feedback and insight! If you want to work for a company where employees are valued and growth is encouraged CRC Benefits could be the place.

Responsibilities:

• Enter update and maintain customer information in company systems
• Contact customers via phone or email
• Respond to customer inquiries and resolve routine questions or concerns
• Maintain accurate records of customer interactions
• Work on projects as assigned

Required Qualifications:

• HS Diploma or GED equivalent
• Demonstrated professional verbal and written communication skills
• Excellent attention to detail
• 2 years of customer service experience with outstanding retention skills
• Microsoft Office skills
• Strong data entry skills

General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group were committed to supporting every aspect of teammates well-being physical emotional financial social and professional. Our best-in-class benefits program is designed to care for the whole you offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical dental vision life disability and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs including company holidays vacation and sick days new parent leave and more. Eligible positions may also qualify for restricted stock unitsand/or a deferred compensation plan.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.

EEO is the LawPay Transparency Nondiscrimination Provision E-Verify