Crane & Rigging Operations Dispatcher

Dispatcher / Crane & Rigging Operations

Bengal Crane & Rigging / Bengal Transportation Services is seeking an experienced Dispatcher to support daily field operations crane and rigging projects and upcoming jobsite needs.

This position works closely with Operations Project Management Permitting Engineering Safety Billing Maintenance field employees vendors and customers to ensure labor equipment trucks cranes trailers permits schedules and jobsite requirements are properly coordinated.

The Dispatcher plays a key role in keeping projects organized safe efficient and on schedule. The ideal candidate will have dispatch scheduling logistics fleet construction transportation crane heavy equipment or project coordination experience and must be able to communicate clearly prioritize quickly and manage multiple moving pieces in a fast-paced environment.

Key Responsibilities

• Review awarded jobs project details customer requirements lift/haul plans permits site requirements and manpower needs to help develop daily execution plans.
• Coordinate daily schedules for crane operators drivers riggers support personnel trucks trailers cranes equipment and rented or vendor-supplied materials.
• Serve as a central point of contact between Operations Project Managers field employees customers Permitting Engineering Safety Maintenance Billing and other internal departments.
• Assign and dispatch labor and equipment based on project needs employee qualifications equipment availability jobsite requirements and schedule priorities.
• Maintain communication with operators drivers crews customers and internal departments to support safe and timely job execution.
• Monitor labor and equipment schedules to ensure crews and equipment meet required pickup delivery mobilization and jobsite start times.
• Help verify that the proper personnel training experience certifications orientations equipment paperwork and job information are in place before work begins.
• Assist with coordinating employee site orientations training planning and job-readiness requirements for current and upcoming projects.
• Track equipment needs availability maintenance concerns service issues and yard priorities; communicate equipment concerns to the appropriate manager or department.
• Support permitting and DOT-related coordination by helping ensure required permits registrations insurance cards job documents maps route information and equipment files are accurate and available.
• Help ensure required inspections paperwork equipment documentation and job files are completed updated and maintained properly.
• Enter and update job labor equipment dispatch and schedule information in company systems.
• Review and maintain logs records dispatch updates activity reports time information job tickets and other project-related documentation.
• Communicate with customers to help confirm job details schedule changes project needs and overall service expectations.
• Work with Billing and Operations to help verify labor equipment vendor rental and project-related costs are captured accurately.
• Support safe project execution by understanding jobsite requirements customer expectations company safety standards and project-specific needs.
• Stay in constant communication with the operations team to support smooth job execution and help resolve scheduling equipment labor or customer-related issues.
• Perform other duties as assigned to support daily operations field execution and customer service.

Required Qualifications

• High school diploma or GED.
• Previous dispatch scheduling logistics transportation construction crane heavy haul fleet or heavy equipment coordination experience.
• Strong communication skills with the ability to work with field employees customers managers vendors and internal departments.
• Strong organizational skills with the ability to prioritize multiple jobs employees equipment needs and schedule changes.
• Ability to make sound decisions in a fast-paced environment with limited supervision.
• Comfortable using computers phones email dispatch systems spreadsheets and company software.
• Ability to accurately enter update and maintain job schedule labor equipment and project information.
• Ability to read and understand job instructions schedules maps permits customer requirements and internal communication.
• Strong follow-up skills and attention to detail.

Preferred Qualifications

• 3 years of dispatch scheduling logistics fleet construction crane heavy haul transportation or heavy equipment experience.
• Experience dispatching drivers crane operators riggers equipment trucks trailers or field crews.
• Knowledge of heavy haul oversize/overweight loads crane operations rigging DOT requirements permits route planning or industrial jobsites.
• Experience working with Project Managers Operations teams Safety Billing Maintenance vendors and customers.
• Experience with ATOM FCC Microsoft Excel Microsoft Word or similar dispatch/project management systems.
• Familiarity with South Louisiana industrial facilities plant sites routes traffic conditions travel restrictions and customer jobsite requirements.

Skills Needed to Succeed

• Clear communication
• Strong follow-up
• Sense of urgency
• Good judgment
• Problem solving
• Attention to detail
• Multitasking
• Customer service
• Schedule coordination
• Safety awareness
• Teamwork
• Accountability

Work Environment

This role may require a mix of office yard and field coordination. The Dispatcher may interact with drivers crane operators riggers mechanics project managers customers vendors and other support personnel.

The position may involve changing schedules urgent customer needs weather impacts equipment issues jobsite changes permit requirements and time-sensitive project demands. The employee may occasionally be exposed to outside weather conditions moving equipment and active yard or jobsite environments.

Physical Requirements

The employee may be required to sit stand walk use a computer talk hear reach bend climb or access shop/yard areas as needed. The employee may occasionally need to lift or move items up to 50 pounds.

Why Join Bengal

Bengal provides heavy haul crane rigging logistics engineering and turnkey project solutions for customers across industrial commercial energy construction and manufacturing markets. Our team supports complex lifting hauling transportation and project execution needs with a strong focus on safety planning communication and customer service.

This is a strong opportunity for someone who understands field operations enjoys solving scheduling challenges and wants to be part of a team that supports specialized heavy haul and crane projects from planning through completion.

Job Type

Full-time

Benefits

Benefits may include medical dental vision paid time off paid holidays 401(k) and other company-provided benefits based on eligibility.

Equal Employment Opportunity

Bengal is an Equal Opportunity Employer and considers applicants for employment without regard to race color religion sex national origin age disability veteran status genetic information or any other status protected by applicable law.