Counter Sales (Part-Time)
Job Location:
El Paso, TX - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
About mSupply TM
mSupply is a North American distributor of OEM repair parts and equipment serving the appliance HVAC and plumbing industries. Headquartered in St. Louis the company combines industry expertise with a broad product selection and a national distribution network.
With 2000 employees across the United States and Canada mSupply delivers speed and reliability at scale with a vast product inventory and same-day shipping. Its family of brands is focused on making sure customers always get the Right Products. Right Now. For more information visit .
About Marcone Appliance Parts
Since 1932 Marcone has been a recognized leader in appliance replacement parts distribution. Based in St. Louis with a nationwide warehouse network Marcone is an authorized distributor for top industry brands including GE Whirlpool Electrolux Maytag Bosch Samsung and LG.
Marcones vast inventory and same-day shipping standard sets them apart along with their specialized training institute developed specifically to promote technical and business education among appliance repair professionals. For more information visit .
- Provides exceptional customer service through timely professional communication and resolution of inquiries.
- Manages pricing product availability and order status via phone email fax and in-person interactions.
- Processes orders coordinates deliveries and ensures accurate and timely fulfillment.
- Maintains strong solutions-oriented relationships with customers vendors and internal teams.
- Completes all required training and applies knowledge effectively across branch operations.
- Performs general warehouse duties while maintaining a clean safe and organized environment.
- Uses appropriate PPE and conducts routine safety checks on equipment.
- Communicates task status and updates with management throughout the workday.
- Monitors and responds promptly to customer queues to ensure efficient service.
- Sorts stocks and labels products accurately per established procedures.
- Inspects returned and damaged goods for accuracy and condition.
- Applies basic product knowledge to assist customers and support sales.
- Sets up and maintains merchandise displays in line with company standards.
- Adheres to inventory procedures for accurate tracking and reporting.
- Verifies shipments and promptly reports discrepancies or errors.
- Maintains proficiency in company systems for tasks such as data entry messaging documentation and queue updates.
- Performs additional duties and responsibilities as assigned to support evolving organizational needs.
- High school diploma or GED equivalent.
- Minimum 3 years of customer service experience.
- Proficient in MS Office (Word Excel PowerPoint Outlook).
- Strong aptitude for numerical analysis and mathematical operations.
- Skilled in office technology including computers scanners phones and virtual meeting tools.
- Lifting 2550 lbs. for up to 5 hours per shift.
- Operating forklifts and material handling equipment for up to 6 hours per shift.
- Frequent bending squatting kneeling reaching and twisting.
- Prolonged use of hands arms and feet.
- Periods of sitting standing and walking throughout the shift.
- Medical dental vision and prescription coverage effectiveimmediately
- 401(k) plan with company contributions
- Life insurance and short-term disability coverage
- HSA/FSA options and an Employee Assistance Program (EAP)
- Paid time off including vacation holidays and personal days
- Weekly pay employee discounts and more
About Company
North America’s largest and most trusted supplier of residential and commercial parts for appliances, HVAC, plumbing, commercial kitchens and pool and spa.
