Counter (Open Availability- Los Angeles)

Magnolia Bakery the worlds most famous bakery opened our first location on a quiet street corner in the heart of New York Citys West Village in 1996. From then to now Magnolia Bakery has been cherished for offering fresh-made classic American baked goods and for our warm inviting atmosphere. With locations in New York City LA and Chicago a D2C business shipping nationwide and international locations in the Middle East and Southeast Asia Magnolia Bakery is beloved across the world.

ROLE: Counter Associate

Uphold the core values of the organization and its mission while consistently presenting and promoting brand integrity product quality and customer service standards.

KEY RESPONSIBILITIES:

• Ensure customer satisfaction by handling counter transactions in a fast efficient and friendly manner.
• Acknowledge all customers with a friendly smile and is highly responsive to needs and requests.
• Communicate clearly with each customer in a friendly and courteous way.
• Participate in team service to ensure each customer is served quickly.
• Resolve customer problems with a sense of urgency.
• Accomplish all work assignments with excellence.
• Wrap and stock desserts and supplies.
• Place desserts out for display and monitor inventory of items out for sale.
• Keep workstations and areas neat and clean.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Position requires standing and walking for period of 3-5 hours without a rest break (not including required breaks).
• Occasional moderate to heavy lifting and carrying bending and reaching overhead may be required.
• Requires grasping writing standing sitting walking repetitive motions listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests coworkers and management
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.

QUALIFICATIONS & INGREDIENTS FOR SUCCESS:

• Follows policies and procedures.
• Takes directions well and hits the ground running.
• Understands expectations of role and works within the boundaries of the role.
• Maintain food safety standards including identifying and eliminating health code violations and safety hazards.
• Understand respect and maintain company policies and procedures.