Correspondence Management Specialist USDA Forest Service

***Offer Contingent Upon Contract Award***

Crowned Grace International is seeking a Correspondence Management Specialist

with over three years of experience in managing day-to-day correspondence across

three tracking systems. This includes ensuring accurate metadata routing and status

updates as well as supporting timely responses to inquiries and tasks.

Key Responsibilities

- Process track and route correspondence and associated metadata across ICCT

ECMM and CoRe.

- Prepare clear and concise correspondence; distribute documents; and respond to

inquiries and requests for files and data.

- Maintain accurate status updates and support monthly progress reporting.

- Follow established Standard Operating Procedures (SOPs); report defects and

exceptions to the Program Manager or Correspondence Lead as well as to the

Quality Control (QC) point of contact.

Minimum Qualifications

• Associate or Bachelors degree preferred or equivalent experience.
• Recommended 3 years of administrative or correspondence experience inclusive of the 2-year Federal correspondence-systems baseline.

Required Skills & Knowledge

• Data accuracy and document management.
• Microsoft Office and Federal correspondence/records systems.
• Professional written and verbal communication.

Preferred Qualifications & Certifications

• Prior experience with Federal records or correspondence systems(e.g.ICCT ECMM CoRe or comparable).

• Must be able to pass government background investigation.

Required Experience:

IC