Corporate Quality Systems Engineer

JOB TITLE: Corporate Quality Systems Engineer

DEPARTMENT: Quality

REPORTS TO: Corporate Quality Manager

LOCATION: Remote (United States or Mexico)

What we do-

Aspen is a technology leader in sustainability and electrification solutions. The Companys aerogel technology enables its customers and partners to achieve their own objectives around the global megatrends of resource efficiency e-mobility and clean energy. Aspens PyroThin products enable solutions to thermal runaway challenges within the electric vehicle (EV) market. The Companys Cryogel and Pyrogel products are valued by the worlds largest energy infrastructure companies. Aspens strategy is to partner with world-class industry leaders to leverage its Aerogel Technology Platform into additional high-value markets. Aspen is headquartered in Northborough Mass.

What we value-

At Aspen our values reflect who we are and how we work both with each other and our customers suppliers and communities. They shape our interactions guide our decisions and inspire us to bring our collaborating internally or externally our values drive us to make a meaningful impact within Aspen and in all our relationships.

Aspens CORE Values

We Do the Right Thing

We are Problem Solvers

We are Allies

We Drive Forward

What you will do-

Aspen is looking for an engaging motivated and inspirational Quality Systems Engineer to drive Aspens quality culture forward in the aerogel manufacturing business. The Quality Systems Engineer will report to the Corporate Quality Manager. The Quality Systems Engineer will lead / support activities related to ensuring conformance to customer requirements internal business practices regulatory requirements and corrective actions document control and Internal/External audit coordination and management. The right individual will be a leader who establishes efficient frequent and collaborative communication with Operations Process Engineering Supply Chain R&D and EHS to facilitate collaboration and support of the Aspen Management addition the QSE will support a culture of continuous improvement throughout the company in alignment within the confines of the Aspen Management System for the Aspen Corporation and all manufacturing locations.

This is a fully remote position that may be based in either the United States or Mexico. Candidates must be authorized to work in their country of residence and meet applicable employment requirements.

How will you do it-

• Manage maintain and continuously improve the Aspen Quality Management System across all applicable Aspen locations.
• Ensure all Aspen sites are aligned with the Global Aspen Quality Management System and applicable ISO 9001 IATF 16949 customer-specific statutory regulatory and internal requirements.
• Support the implementation maintenance and continued certification of ISO 9001 and IATF 16949 across applicable Aspen manufacturing and supporting locations.
• Develop maintain and monitor a risk-based internal audit program covering Quality Management System audits manufacturing process audits and product audits in accordance with IATF 16949 and applicable Customer-Specific Requirements.
• Coordinate internal and external ISO 9001 IATF 16949 VDA customer and certification audits including audit preparation scheduling resource coordination execution reporting and follow-up.
• Determine audit frequency scope and priorities based on process performance customer risk organizational and process changes previous audit results customer complaints and applicable regulatory and customer requirements.
• Serve as the IATF 16949 Lead Auditor and lead the internal auditor team ensuring auditor competency requirements are defined achieved evaluated maintained and supported by appropriate records.
• Coordinate and maintain the internal and external audit calendar and ensure that the resources infrastructure documentation and responsible functions required to execute the audit program are available.
• Ensure audit nonconformities are addressed within the required timeframe including containment root-cause analysis systemic corrective action implementation and documented verification of effectiveness.
• Lead or support investigations of internal external supplier and customer nonconformities using structured problem-solving methodologies such as 8D 5 Whys Fishbone Diagrams DMAIC and other applicable tools.
• Coordinate and support Management Review activities in collaboration with the Corporate Quality Team Quality Managers and Site Leadership ensuring that required inputs outputs actions resources risks opportunities and improvement priorities are reviewed and documented.
• Use key product process system and customer-performance metrics to evaluate process effectiveness identify risks and improvement opportunities promote best practices and drive continuous improvement.
• Collaborate with the Quality Manager and Site Director to establish methodologies for monitoring and improving Quality Management System KPIs and to ensure timely follow-up of results and actions through weekly monthly and Management Review meetings.
• Manage the Customer-Specific Requirements process including identification applicability reviews revision monitoring assignment of ownership communication implementation integration into the Quality Management System and verification of compliance.
• Ensure applicable statutory regulatory certification and customer requirements are identified reviewed maintained current communicated to the appropriate functions and incorporated into the Aspen Quality Management System.
• Ensure external documents including customer manuals standards specifications drawings engineering requirements and customer portal requirements are identified current controlled and available to the appropriate functions.
• Manage the Aspen document and record-control system including document creation review approval revision distribution access retention protection obsolete-document control and disposal.
• Ensure quality records are identified protected retrievable retained and disposed of in accordance with Aspen customer statutory and regulatory retention requirements.
• Serve as the master user for the Aspen Quality Management System software and provide system administration training technical support maintenance and user guidance as required.
• Ensure company procedures work instructions forms and records are properly implemented executed maintained and periodically reviewed for effectiveness.
• Coordinate the identification evaluation communication implementation and verification of changes affecting the Quality Management System manufacturing processes products technology customer requirements or organizational responsibilities.
• Support the identification evaluation mitigation and monitoring of risks and opportunities affecting product conformity process effectiveness customer satisfaction and Quality Management System performance.
• Coordinate the review testing and periodic evaluation of contingency plans that may affect continuity of operations product conformity customer requirements or delivery performance.
• Support the application and effective use of Automotive Core Tools including APQP PPAP FMEA Control Plan SPC MSA and applicable customer-specific methodologies.
• Provide support in the application of manufacturing quality tools including DFMEA PFMEA Control Plans process verification and validation plans Cp Cpk SPC DOE process-data analysis DMAIC and structured problem-solving methodologies.
• Ensure lessons learned from audits customer complaints nonconformities corrective actions product and process changes and continuous-improvement activities are incorporated into applicable procedures risk analyses FMEAs Control Plans training materials and other Quality Management System documentation.
• Promote standardization of Quality Management System practices and facilitate the transfer of lessons learned and best practices across Aspen manufacturing and supporting locations.
• Oversee measurement-system controls including gauge calibration and verification Measurement System Analysis measurement traceability internal and external laboratory requirements calibration records and corrective actions when measuring equipment is found to be out of calibration or unsuitable for use.
• Serve as the Corporate Layered Process Audit Coordinator ensuring LPA schedules responsibilities execution findings escalation corrective actions and effectiveness reviews are properly managed.
• Support the Quality Manager in identifying and planning training required due to new or revised IATF 16949 Customer-Specific statutory regulatory or internal Quality Management System requirements.
• Evaluate the effectiveness of Quality Management System training and ensure associated competency qualification and training records are maintained.
• Prepare and deliver written and oral reports audit summaries Quality Management System updates KPI results risks improvement plans and presentations to leadership and other applicable stakeholders.
• Communicate Quality Management System risks resource needs nonconformities customer concerns and significant performance issues to the appropriate management level in a timely manner.
• Promote a culture of quality compliance accountability customer focus risk-based thinking and continuous improvement throughout the organization.

Supervisory Responsibilities:

• Provide functional direction and oversight to the CSR and IMDS Analyst and Management Information Systems Analyst.
• Lead and coordinate the Internal Quality Auditor Team and ensure the availability qualification competency independence and ongoing development of internal auditors.

Why you are right for the job-

• Bachelors degree in Engineering Quality Management Manufacturing Supply Chain Management or another relevant technical discipline.
• Minimum of five years of Quality Management System experience within the automotive chemical or manufacturing industry.
• Demonstrated experience implementing maintaining or auditing an IATF 16949-certified Quality Management System.
• Qualified IATF 16949 Quality Management System Lead Auditor with documented knowledge of the automotive process approach applicable Customer-Specific Requirements Automotive Core Tools and internal auditing requirements.
• VDA 6.3 Process Auditor qualification preferred.
• Demonstrated knowledge and practical application of Automotive Core Tools including APQP PPAP FMEA Control Plan SPC and MSA.
• Experience coordinating Quality Management System manufacturing process and product audits.
• Knowledge of Customer-Specific Requirements document control corrective action risk management Management Review calibration measurement systems and continuous-improvement methodologies.
• Working knowledge of structured problem-solving tools including 8D 5 Whys Fishbone Diagrams DMAIC and root-cause analysis.
• Experience working with automotive OEM or Tier 1/Tier 2 customers preferred.
• Strong written and verbal communication skills with the ability to communicate effectively with employees auditors customers suppliers and senior leadership.
• Strong analytical organizational project-management and problem-solving skills.
• Ability to work independently prioritize changing business needs coordinate cross-functional activities and communicate risks or roadblocks promptly.
• Demonstrated ability to create maintain and control detailed Quality Management System documentation and records.
• High degree of discretion when handling confidential or sensitive information.
• Ability and willingness to travel domestically and internationally as required.

What to expect-

Physical Demands and Work Environment:

• Frequently required to sit and perform computer-based work for extended periods.
• Occasionally required to stand walk and move throughout office and manufacturing facilities during site visits.
• Must be able to wear the required personal protective equipment while visiting manufacturing areas.
• Work is primarily performed remotely.

TRAVEL REQUIREMENTS:

• Occasional travel to Aspen facilities may be required to support audits and other Quality System activities.
• Ability to travel internationally.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties responsibilities or physical requirements. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PERKS OFJOININGOUR TEAM!

Aspen is committed to offering a comprehensive benefits package a positive and productive work environment encouraged work/life and family balance and opportunities for growth and development in a culture that is focused on inclusion sustainability and working together to solve the worlds toughest challenges.

Aspen is proud to offer a competitive benefits package including Medical Dental Vision Tuition Reimbursement Paid Holidays Sick Time and addition we also offer 401k Employer Match Life and Disability Insurance and other benefits.

Expected Compensation: Between $95000 and $120000 USD/year based on experience.

Aspen Aerogels Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race color age religion sex sexual orientation gender identity national origin disability veteran status and other legally protected characteristics.

Aspen Aerogels Inc. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process please send an e-mail toor call and leave a voice message at and let us know the nature of your request and your contact information and we will return your message.

Required Experience:

IC