Core Banking Systems Analyst

River Run is a shared services organization that supports banking affiliates Newburyport Bank Pentucket Bank and Rollstone Bank & Trust.

The Core Banking System Analyst supports the Banks core banking platforms by ensuring reliable system performance and efficient banking operations. This role partners with IT business units and vendors to support system administration enhancements troubleshooting testing and continuous improvement while maintaining data integrity compliance and documentation.

Essential Job Functions

• Support modernization innovation process improvement and compliance initiatives within the core and retail banking environment.
• Assist with system evaluations business requirements gathering and the translation of business needs into functional and technical specifications for core banking projects.
• Support system configuration testing upgrades integrations and workflow optimization to improve system performance data quality reporting and operational efficiency.
• Troubleshoot system and application issues by collaborating with Information Technology business units vendors and third-party providers to identify and resolve root causes.
• Maintain system documentation support change management and user training and assist with the implementation of new systems processes and enhancements.
• Help ensure data governance regulatory compliance and adherence to internal controls while supporting audits examinations and reporting requirements.
• Participate in vendor meetings industry forums and ongoing professional development to stay current on emerging technologies regulatory guidance and banking best practices.

Qualifications Education and Experience

• Bachelors degree in Computer Science Management Information Systems Business Administration Operations or a related field or an equivalent combination of education and experience.
• 24 years of experience in banking financial services information technology systems administration business analysis or a related field.
• Working knowledge of core banking applications retail banking operations system integrations data management and business process workflows; experience with the FIS Horizon core banking platform is preferred.
• Experience supporting system enhancements implementations upgrades testing and operational improvement initiatives with the ability to analyze business processes troubleshoot issues and recommend technology solutions.
• Strong analytical problem-solving communication and documentation skills including experience developing business requirements process flows test plans and operational procedures while collaborating with cross-functional teams vendors and stakeholders.
• Familiarity with change management banking regulations information security data governance and industry standards (including FFIEC guidance) with the ability to manage multiple priorities and demonstrate a commitment to operational excellence customer service and continuous improvement.

River Run Services LLC is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race color ancestry national origin gender sexual orientation marital status religion age disability gender identity results of genetic testing or service in the military.

If you are an individual with a disability and require a reasonable accommodation to complete the application process you may contact Human Resources at or call .

The salary range represents an estimate based on market data for this position. Final compensation decisions are made based on experience skills and internal equity to ensure fairness and consistency across our organization.