Copier Service Technician

Description

DEX Imaging Field Service Technician Office Technology

Ready to Fix Tinker and Save the DayOne Copier at a Time

At DEX Imaging were not just in the business of copiers and printers were in the business of making office life smoother faster and a whole lot less frustrating.

Were looking for a Field Service Technician who is part problem-solver part tech expert and an all-around customer service hero. If you enjoy working with your hands troubleshooting mechanical and technical issues and helping customers get back up and running we want to meet you.

Experience servicing office technology equipment particularly Konica Minolta HP Sharp or Canon products is highly valued. However we also recognize that great technicians come from many different industries. Whether you already have copier experience or come from automotive repair appliance repair cable installation HVAC electronics IT or another mechanical or technical background we are open to training the right person with strong troubleshooting skills and a willingness to learn.

What Youll Do

• Diagnoses troubleshoot and repair office technology equipment including copiers printers and multifunction devices
• Perform preventive maintenance and complete routine service calls
• Install configure and test equipment at customer locations
• Provide excellent customer service and technical support during onsite visits
• Maintain accurate service records and communicate repair updates clearly
• Manage assigned territory and service schedule efficiently
• Work independently while remaining connected to a supportive service team
• Continue developing your knowledge of office technology equipment and manufacturer-specific service procedures

What Were Looking For

• Mechanical aptitude and strong troubleshooting ability
• Customer service and communication skills
• Ability to work independently and manage time effectively
• Basic computer and networking knowledge
• Positive attitude and willingness to learn new equipment and technology
• Valid drivers license and reliable transportation

Manufacturer certifications or hands-on experience servicing Konica Minolta HP Sharp Canon or similar office technology equipment are preferred but not required. Candidates with transferable technical skills from other industries are strongly encouraged to apply.

Bonus Points for Experience In

• Copier printer or multifunction device repair
• Konica Minolta HP Sharp Canon or other office equipment brands
• Manufacturer training or industry technical certifications
• Automotive technician work
• Appliance repair
• Cable or satellite installation
• HVAC electrical or electronics work
• IT computers or networking support
• Military technical experience

Why Join DEX

At DEX Imaging we invest in our people and promote from within. Youll join a fast-paced environment where no two days are the same and where your mechanical technical and customer service skills can develop into a long-term career.

We Offer:

• Competitive pay plus incentives
• Comprehensive benefits package
• Paid training and ongoing professional development
• Mileage reimbursement and travel compensation
• Career advancement opportunities
• Supportive team culture
• Company-provided tools and technology

Who We Are

DEX Imaging is one of the nations leading independent providers of office technology solutions document management and managed print services. We help businesses operate more efficiently through industry-leading technology service and support.

Apply Today

Whether you are an experienced office technology technician or a skilled problem-solver looking to bring your abilities into a growing industry we encourage you to apply.

If you enjoy solving problems working independently helping customers and expanding your technical skills wed love to hear from you.

The preceding job description has been designed to indicate the general nature of the work performed the level of knowledge and skills typically required and the usual working conditions of this position