Coordinator, Point of Sale Data Management

The purpose of this job is to connect field management senior leadership legal and brands by acting as a liaison for communications site development procedures and loyalty program inquiries.

1. Coordinate and manage digital menu boards pricing menu content merchandising materials promotional displays and catalog updates across multiple QSR brands ensuring brand standards and operational excellence.
2. Collaborate with brand partners marketing teams store operations legal departments and senior leadership to support site development initiatives promotional campaigns communications and business objectives.
3. Administer and maintain restaurant technology platforms and business systems including menu management portals POS item mapping Olo STIBO WeConnect PFJ360 SBOnet and related applications.
4. Analyze operational loyalty financial training customer feedback (VOC) and restaurant performance data; prepare reports audits evaluations and recommendations for leadership.
5. Manage account administration invoice processing payment reconciliations sales and deposit reporting system updates and issue resolution through ServiceNow and other support channels.
6. Coordinate business meetings conferences and cross-functional projects while providing backup support for critical business processes.
7. Ensure compliance with company policies brand standards and applicable procedures while modeling behaviors that deliver exceptional support to guests and team members.
8. Demonstrate flexibility in collaborating across cross-functional teams adapting to evolving priorities and driving projects to successful completion in a dynamic business environment.
9. Perform additional duties and special projects as assigned.

Qualifications :

• High school diploma or equivalent certificate required
• Bachelors degree in hospitality management communications marketing or merchandising preferred
• Minimum one year marketing merchandising or hospitality management 
• Experience required; Pilot Flying J experience preferred
• Intermediate Microsoft Office skills advanced Excel
• Basic knowledge of financial reporting
• Ability to analyze data
• Ability to work in a team environment
• Attention to detail
• Develop relationships with brand partners
• Demonstrate ability to be creative and innovative
• Ability to multitask
• Excellent written and verbal communication skills
• Demonstrate consistency and reliability
• Ability to plan and organize projects meet deadlines and manage time

Additional Information :

• Travel required less than 5%
• General office work requiring sitting or standing for long periods of time
• This position requires candidates to be legally authorized to work in the United States without employer sponsorship

Remote Work :

No

Employment Type :

Full-time