Coordinator, People Operations

Description:

The People Operations Coordinator is a key member of the Human Resources team providing highquality frontline support across recruitment onboarding HR operations employee experience and office administration. Working under the direction of the People Operations and Engagement Manager the Coordinator executes daytoday operational tasks maintains HR systems and documentation and supports the delivery of HR programs that advance the Schools mission and commitment to excellence.

This role works MondayFriday 9am5pm. For the first 3 months the employee will be on-site 5 days a week. After 3 months 1 day can be worked remotely.

The salary for this role is$60000-$70000 peryear.

Working at Juilliard

Founded in 1905 The Juilliard School is a world leader in performing arts education. The schools mission is to provide the highest caliber of artistic education for gifted musicians dancers and actors from around the world so that they may achieve their fullest potential as artists leaders and global citizens.

Excellence and professionalism are important guides in how we go about our work but we also connect to the mission as individuals in the workplace. We thrive because of our variety of backgrounds and our ability to be open and honest and we also thrive because we enjoy each others company. We believe that each employee has the responsibility to help shape the Juilliard organizational culture and we provide opportunities to participate in team-building throughout the year. Our organizational values focus on community and culture.

We encourage you to read more about how we achieve our mission on our website .

Role Responsibilities:

Onboarding & Hiring Support

• Support the People Operations Manager in executing hiring and onboarding workflows for a wide range of worker types including Overhires Guests Faculty Substitutes NonStudent Accompanists Temporary Administrative Staff Juilliard Performers Mentors Hire Juilliard Performers and Apprentices; Administrative Staff and Faculty as needed.
• Handles hiring and onboarding for all employees in absence of the People Operations Manager.
• Complete onboarding tasks for new hires by:
• Monitoring background check progress and ensuring timely completion.
• Assisting with Section 2 of Form I9 and ensuring compliance.
• Following up diligently on missing onboarding information.
• Guiding new employees through onboarding checklist items.
• Ensure all onboarding steps are completed accurately and on schedule.
• Maintain and regularly update onboarding spreadsheets trackers and documentation.

• Provide administrative support to the People Operations Manager during recruitment cycles including posting job advertisements scheduling interviews completing reference checks and preparing materials when needed.

Cadence / Oracle Cloud HCM Support

• Assist employees with questions related to timecards PTO balances timeoff requests and basic system navigation.
• Perform accurate HR data entry for hiring and onboarding employment transactions (promotions etc.).
• Support the Manager in maintaining data integrity and ensuring timely processing of personnel actions.

HR Customer Service & Office Operations

• Assist employees students and visitors seeking HR support.
• Respond to and triage employee inquiries with discretion escalating complex issues to the Manager as appropriate.
• Manage the HR inbox by accurately responding to inquiries routing requests and ensuring timely follow-up.
• Provide administrative support to the HR team including file maintenance document preparation and scheduling assistance.
• Respond to internal job description requests and maintain the job description database
• Maintain accurate and uptodate employee files in accordance with HR policies and compliance requirements.
• Provides monthly HR updates to Marketing and Communication department
• Support the Manager in preparing documentation for audits reporting and compliance reviews.
• In absence of the People Operations Assist:
  • Assist employees with inquiries related to timecard entries PTO balances entering time off and other items.
  • Reconcile AMEX bills and process invoices to ensure timely weekly submissions.
  • Prepare employment verification letters and complete Public Service Loan Forgiveness (PSLF) forms.

Employee Events & Community Engagement

• Assist the Manager in planning and executing HRled events such as AllStaff Meetings All Faculty & Staff Ceremony Block Party Spirit Day StressLess Week and other communitywide initiatives.
• Lead event logistics including space setup materials preparation catering coordination and event breakdown.
• Provide preevent support including offsite shopping and supply runs as needed.
• Track attendance and assist with postevent documentation.

Additional Duties

• Perform other related duties as assigned by the People Operations and Engagement Manager or HR leadership.

Minimum Requirements:

• Bachelors degree from an accredited institution.
• 25 years of related work experience in HR operations administration or a similar field.
• Demonstrated ability to maintain strict confidentiality with sensitive HR and payroll information.
• Excellent organizational analytical interpersonal written and verbal communication skills.
• Exceptional attention to detail and commitment to accuracy.
• Strong collaborative style with the ability to work effectively across teams and departments.
• Ability to manage multiple priorities in a fastpaced highvolume environment.
• Proficiency in Microsoft Office Suite (Word Outlook Excel PowerPoint).
• Commitment to The Juilliard Schools mission and values.

Preferred Background:

• Experience in Human Resources hiring program administration or payroll.
• Experience using Oracle Cloud HCM modules (Recruiting Core HR Time & Labor Learning Talent Management).
• Experience in higher education nonprofit or arts/cultural organizations.

Nondiscrimination Policy:

The Juilliard School is committed to a policy of equal treatment and opportunity in every aspect of its relations with its faculty staff students and other members of the Juilliard community and does not discriminate on the basis of actual or perceived race color religion creed age sex national origin alienage ancestry citizenship sexual orientation or preference gender identity physical or mental disability medical condition predisposing genetic characteristics marital status partnership status or any other basis prohibited by applicable local state or federal law. This nondiscrimination policy covers but is not limited to recruitment hiring training benefits rates of pay and other forms of compensation as well as student admission access and treatment in school programs and activities.