Coordinator of Student Well-Being

Position Purpose:

The Coordinator of Student Well-Being oversees the development implementation and assessment of health education programming including peer to peer health promotion and campus wide Well-Being initiatives. The Coordinator is responsible for supporting the work of the Integrated Well-Being Team throughout the student experience.

The Coordinator of Student Well-Being also supports case management for students experiencing complex challenges. The primary responsibility of the Coordinator will be providing clinical case management for students with complex health concerns. A secondary focus of case management responsibilities for the role is providing support for students with psychiatric concerns and/or generalized case management needs. Case management is an important aspect of supporting student Well-Being.

Job Duties:

Student Well-Being Support:

• Support the work of the Integrated Well-Being Team by developing and implementing programming completing administrative tasks and supporting student leadership around Well-Being initiatives.
• Manage integration of best practices in social justice identity support and development universal design and other inclusive practices into all aspects of community-based work.
• Train and manage campus partners to provide support to student interest groups (student clubs and organizations teams etc.) to develop unique training and programming opportunities related to health promotion well-being and violence prevention.
• Facilitate mission and activities of Integrated Well-Being Team to support development of proactive measures to support health promoting behaviors.
• Manage partnerships including Bates Health Services Department of Athletics and Counseling & Psychological Services to create new opportunities for active and passive programming around topics related to health promotion well-being and violence prevention.
• Conduct and implement annual education and data collection modules including Healthy Bates 101 & 102 Campus Pathways Study and similar programs.
• Develop and implement training modules for professional staff in residence life to facilitate ongoing learning about well-being support health promotion and violence prevention practices for students and communities.
• Oversee assessment practices for all health education programs and initiatives.
• Supervises shared inboxes and communication platforms to respond to questions and concerns.
• Lives in a designated on-campus apartment.

Case Management:

• Supports the Director of Health Services and Student Well-Being to provide case management to students with complex needs including medical case management needs.
• Provide medical/psychiatric case management and general case management to ensure the case population has adequate access to support services.
• Communicates with students and concerned parents when appropriate to resolve issues of concern related to work as a case manager and/or discuss care plans.
• Responds in the moment to students in distress who need support connecting to additional resources.
• Protects student/patient confidentiality and confidentiality of medical records.
• As needed advises and councils students who experience a substance use hospital transport to coordinate care provide education and provide support.
• Assures equity inclusion access and anti-racism as central to their work in the delivery of healthcare services to students.
• Assists the Director of Health Services and Student Well-Being to support students in navigating health insurance and billing issues as well as other concerns accessing specialized care resources.
• Assist the Director of Health Services and Student Well-Being to complete review and follow up on entering student health forms and AESOP health forms.

Student Affairs Support:

• Serve as Green Dot Trainer.
• Participate in team projects that enhance the quality or efficiency of Student Affairs.
• Participate in Senior Week Commencement Winter Carnival and other campus wide events including events protests and crisis support to provide support and student supervision as needed.
• Support the Director in other projects related to operations student well-being and case management.
• Participate in national and regional professional development opportunities to ensure the implementation and assessment of best practices related to student well-being.

Minimum Qualifications:

Education

• Bachelors degree required
• Masters degree preferred

Experience

• 2 years of experience in residence life health promotion public health social work case management or other area of higher education (including professional graduate and/or undergraduate experience in residence life student government student activities student or outdoor leadership positions other campus offices etc.)
• Demonstrated success in supporting students from underrepresented groups including students from historically underrepresented racial and ethnic groups first-generation-to-college students LGBTQ identified individuals and low-income students.
• Experience working in collaborative and dynamic office environments with frequently shifting tasks and priorities.
• Experience in supporting success of peer to peer educational models including implementation of assessment practices.
• Experience supporting young adults and their families in the transition to a residential college environment.
• Experience in case management care coordination motivational interviewing and supporting students towards implementing and maintaining healthy behaviors.
• Training and experience in facilitating mediation conflict resolution or other restorative practices processes.

Skills and Knowledge

• Commitment to equity and inclusion and serving the needs of a culturally and educationally diverse community.
• Excellent judgment and awareness for interpersonal dynamics.
• Strong interpersonal skills with ability to develop and maintain collegial relationships with clientele such as students families staff faculty and co-workers.
• Excellent communication (written verbal & listening) skills.
• Ability to effectively engage with diverse personalities and manage difficult situations.
• Ability to work independently and handle multiple priorities with minimal supervision.
• Strong organizational tracking and assessment skillsincluding proficiency in basic data management systems and basic computer software (e.g. Microsoft Word and Excel Power Point WordPress website Google docs email and calendaring.)
• Strong problem solving skills with the ability to adapt and explore multiple avenues to a solution.

Benefits:

Hiring Range:The hiring range for this position is $45350 to $50000. Placement within the range depends on experience and other factors.