Coordinator of Academic Support Services & Test Proctor (Non-Exempt)

POSITION: Coordinator of Academic Support Services & Test Proctor (Non-Exempt)

HSU JOB FAMILY CLASSIFICATION:Student Services Professional I

DEPARTMENT: Academic Advising

SUPERVISOR TITLE: Associate Vice President for Advising and Academic Support Services

FLSA STATUS: Non-Exempt

EXEMPTION: N/A

LOCATION:HSU Campus Abilene Texas

TARGET HIRE DATE: As Soon As Possible

HSU CHRISTIAN STANDARD REQUIREMENT FOR EMPLOYMENTCandidate must profess a Christian Faith maintain membership in a local congregation and respect the values and distinctives central to the historically Baptist values of HSU.

CONTACT INFORMATION:Human Resources or

SUMMARY/SCOPE:

TheCoordinator is the primary contact for the Test Proctoring services. TheCoordinator administers tests to students receiving accommodations maintainsthe Testing Room schedule proctors exams and administers various tests suchas CLEP and placement exams.

HSU JOB FAMILY CLASSIFICATION INCLUDES THE FOLLOWING:

ESSENTIAL DUTIES AND RESPONSIBILITIES:These examples do not include all possibletasks & do not limit the assignment of related tasks.

Exam Administration: Coordinate test scheduling for make-up exams placement tests Disabilitystudents CLEP and outside certification agencies. Manage hours of operationto meet student/faculty needs.

Accommodations Management: Partner with AVP for Advising and Academic Support Services to provide adaptivetechnology extended time and alternative formats.

Security & Integrity: Protect physical and digital exam materials verify student identification andenforce anti-cheating protocols. Report incidences of cheating to theappropriate instructor.

Staff Supervision: Assist the AVP for Advising and Academic Support Services in training newtutors and scheduling of tutors.

Faculty Liaison: Collect exams from instructors track completion and securely return finishedexams.

Data Collection: collect and maintain the Testing Centers statistics prepares biannual reportsand makes recommendations to the AVP for Advising and Academic Support Servicesconcerning usage trends.

Marketing: Publicizes services and communicates testing policies to campus constituencies.

Performsall other related duties as assigned.

SUPERVISORY RESPONSIBILITIES:

Nosupervisor responsibilities except for supervision of student workers.

COMPETENCIES: This is your opportunity to demonstrate how your education and/or experience in your current or previous job relates to each function of this position.

Interview decisions are partially based on this information.

On a separate sheet of paper write a paragraph for each competency listed below describing your background and qualifications in each area.

To perform the job successfully an individual should demonstrate the following competencies.

Problem Solving - Identifies andresolves problems in a timely manner; gathers and analyzes informationskillfully; develops alternative solutions; works well in group problem solvingsituations; uses reason even when dealing with emotional topics.

Teamwork - Balances team and individualresponsibilities; exhibits objectivity and openness to others views; gives andwelcomes feedback; contributes to building a positive team spirit; puts successof team above own interests; able to build morale and group commitments togoals and objectives; supports everyones efforts to succeed.

Quality Management - Looks for ways toimprove and promote quality; demonstrates accuracy and thoroughness.

Ethics - Treats people with respect; keepscommitments; inspires the trust of others; works with integrity and principles;upholds organizational values.

Planning/Organizing - Prioritizes andplans work activities; uses time efficiently; plans for additional resources;sets goals and objectives; organizes or schedules other people and their tasks;develops realistic action plans. Quality - Demonstrates accuracy and thoroughness;looks for ways to improve and promote quality; applies feedback to improveperformance; monitors own work to ensure quality.

Applicantsselected for an interview will be asked to give a 10-minute presentation. The presentationtopic will be assigned prior to interview.

QUALIFICATIONS: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE SKILLS & ABILITIES (Language Mathematical Reasoning and Computer Skills):

LANGUAGE SKILLS: Abilityto read analyze and interpret general business periodicals professionaljournals technical procedures or governmental regulations. Ability to writereports business correspondence and procedure manuals. Ability to effectivelypresent information and respond to questions from groups of managers clientscustomers and the general public.

MATHEMATICAL SKILLS: Ability to addsubtract multiply and divide in all units of measure using whole numberscommon fractions and to compute rate ratio andpercent and to draw and interpret bar graphs.

REASONINGABILITY: Abilityto solve practical problems and deal with a variety of concrete variables insituations where only limited standardization exists. Ability to interpret avariety of instructions furnished in written oral diagram or schedule form.

COMPUTER SKILLS: To perform this job successfully anindividual should have knowledge of Word Processing software; Spreadsheetsoftware and Internet software.

EDUCATION/EXPERIENCE:

Bachelors degree ispreferred or an associate degree with relevantadministrative experience.

Prior work experience in an academic setting customerservice or student support services is preferred.

Must be enthusiasticabout working in a team-oriented environment.

Must have the abilityto be self-motivated as demonstrated in previous work experience.

Must have superborganizational skills with attention to detail; skilled in keeping accuraterecords and ability to prepare detailed reports as demonstrated in previouswork experience.

Must be able to maintainconfidentially of testing materials and results as required by FERPA etc.

The above requirementswill be validated through the written competencies provided by the applicant inaddition to the interview process and reference checks regarding pastemployment experience etc.

CERTIFICATES LICENSES REGISTRATIONS:

None are required for this position at this time.

PHYSICAL REQUIREMENTS:

The physical demandsdescribed here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonableaccommodations may be made to enable individuals with disabilities to performthe essential functions.

While performing the duties of this job the employee is regularlyrequired to sit and talk or hear. Theemployee is frequently required to use hands to finger handle or feel. The employee is occasionally required towalk.

Theemployee must regularly lift and/or move up to 10 pounds and occasionally liftand/or move up to 20 - 25 pounds.

Thejob is sedentary in nature. Must be able to sit for long periods whileperforming office and computer operations.

WORK ENVIRONMENT:

The work environmentcharacteristics described here are representative of those an employeeencounters while performing the essential functions of this job. Reasonableaccommodations may be made to enable individuals with disabilities to performthe essential functions.

Thenoise level in the work environment is usually quiet.

ADDITIONAL INFORMATION:

Thisis a Non-Exempt Full-Time Hourly Position.

Aregular 40-hour workweek is required at minimum plus occasional overtime (orirregular hours) on evenings and/or weekends.

Allhours worked beyond 40 hours in a single work week will be compensated at timeand a half per FLSA guidelines.

Must have and maintain a valid Class C DriversLicense and maintain a clear driving record to be insurable under theuniversity liability policy.

Must be able to drive to complete work assignments onand off campus as needed.

Additional travel may berequired on occasion for training and/or workshops.

EMPLOYEE BENEFITS: For more information concerning benefits offered to HSU employees see theHSU Benefits Summary on the HSU website.

NON-DISCRIMINATION STATEMENT:

HSU complies with all applicable anti-discriminationlaws including those prohibiting discrimination on the basis of age sexpregnancy race color national origin disability genetic information andmilitary service. HSU is a private university affiliated with the BaptistGeneral Convention of Texas and may lawfully consider an applicants religionas a selection criterion. HSU is committed to hiring faculty and staff whoshare an active Christian faith and fully support HSUs mission.

In accordance with the Americans with DisabilitiesAct (ADA) HSU provides reasonable accommodation to qualified individuals withdisabilities who are employees or applicants for employment except when theaccommodation would impose an undue hardship. Requests for reasonableaccommodation should be directed to Human Resources.

BACKGROUND SCREEN:

HSU does not discriminate on the basis of race color age sex disability genetic information national or ethnic origin in employment opportunities in keeping with applicable state and federal law. HSU is committed to maintaining a safe and secure campus environment and protecting the universitys financial and physical assets. Therefore Hardin-Simmons University conducts background checks. Depending on the position applicants may also be required to consent to a credit check as part of the background check process. As a non-profit institution of higher education committed to Christian faith and values the University exercises its rights under state and federal law to use religion as a factor in making employment decisions.

Required Experience:

IC