Coordinator Group Reservations Fort Leonard Wood, MO
Fort Leonard Wood, MO - USA
Job Summary
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans Transitioning Military National Guard and Reserve Members Military Spouses Wounded Warriors and their Caregivers. If you have the required skill set education requirements and experience please click the submit button and follow the next steps. Unless specifically stated otherwise this role is On-Site
Coordinator Group Reservations
Location:United States Missouri Fort Leonard Wood
Hiring Salary:USD 17.75 - 17.75
JOB OVERVIEW:
Coordinate the reservations room blocks and contracts for large with on-site meetings as group blocks rooming lists and reservations in hourly pay rate for this role is $17.75. We offer a comprehensive package of benefits including paid time off medical/dental/vision insurance 401k and many other benefits to eligible employees.
DUTIES AND RESPONSIBILITIES:
- Prepare for each groups arrival prepare group history billing information deposits filing VIP information correspondence etc.; interact with booking contacts as record group rooms and revenue in the property management system.
- Process all group reservation requests changes and cancellations received by phone fax e-mail mail internally and through travel planners/ and/or modify group block in system to ensure inventory stay dates cancellation policy deposit requirement and booking procedure are reflected correctly.
- Maintain accurate filing system for groups and ensure that each group block is traced.
- Create and update group block notes to provide relevant data pertaining to all group reservations and coordinate with other departments as needed to provide group reservation information and group needs as specified in contract.
- Provide and maintain reports and records of all groups during stay and after departure and follow up on any group inquiries.
- Stay abreast of current rates rate changes and all promotions current facilities services hours of operation etc.
- Attend pre-meeting planning meetings or conferences as needed or requested.
- Respond to guest concerns or any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
- Promote teamwork and quality service through daily communications and coordination with other departments.
- Perform other duties as assigned such as running daily reports e.g. the cancellations bookings or arrivals reports.
Qualifications and Requirements:
High school diploma or equivalent and one year of experience as a reservationist front desk agent or relevant field of work or an equivalent combination of education and speak fluent languages preferred.
This job requires ability to perform the following:
- Speak and listening usually while sitting
- Use a keyboard to type in reservation information
Other:
- Communications skills are utilized a significant amount of time when interacting with clients guests and employees.
- Reading and writing abilities are utilized often when reviewing and processing guest reservations or daily reports.
- Basic mathematical abilities are used some of the time.
- Computer skills are required.
- May be required to work nights weekends and/or holidays.
Work Area:Reservations & Sales Office
Who we are
We need people like you to make a difference and create exceptional experiences every single day. Dont just join a growing team of 370000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition. Lets Go Further Together.
Dont quite meet every single requirement but still believe youd be a great fit for the job Well never know unless you hit the Apply button. Start your journey with us today.
Important information:
- The salary range listed is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range and the range may be modified in the future. An employees pay position within the pay range will be based on several factors including relevant education qualifications certifications experience skills seniority geographic location performance shift travel requirements sales or revenue-based metrics and business or organizational needs.
- No amount of pay is considered to be wages or compensation until it is earned vested and determinable. The amount and availability of any bonus commission or other form of compensation allocable to a particular employee remain in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law.
Required Experience:
IC
About Company
VetJobs & Military Spouse Jobs works with our employer partners to source, screen, and move qualified talent to the desktops of the Hiring Managers. Application is a two-step process, so please be patient with the team. When you submit to a position on our site your information will ... View more