Coordinator, GCC Administration
Job Location:
Job Location:
Orlando, FL - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
14 hours ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
JOB SUMMARY:
Plans schedules procures and oversees necessary facility and administration resources for the successful operation of the Guest Contact Center day to day activities.
MAJOR RESPONSIBILITIES:
- Provide primary assistance with the administrative functions of the GCC including but not limited to Office Ambassador duties office equipment telephone and network floor plan maintenance/access divisional cell phone order placement day to day office supplies and special event preparations.
- Coordinate and schedule various work to be done by outside vendors. Communicate expectations monitor and follow up on all work to ensure proper completion and satisfaction for Universal and GCC.
- Open Service Now/IT trouble tickets as needed for all software updates/additions as needed for new hire and existing GCC TMs. Tracks all open Service Now/IT trouble tickets and ensures completion within acceptable turnaround times. Request and reset specific program access for all GCC roles.
- Sort all GCC USPS interoffice and AP/Flex return mail. Keeps all office and misc supplies stock and distributes as needed.
- Processes check deposits for UPRV packages that arrive in the mail.
- Understand and actively participate in Environmental Health & Safety responsibilities by following established UO policy procedures training and team member involvement activities.
- Perform other duties as assigned.
EDUCATION:
- High school degree or GED: Required
- Technical school: Not Required but Preferred
- Associates degree (AA): Not Required
EXPERIENCE:
- Minimum of 5 years of working in related field; or equivalent combination of education and experience
Your talent skills and experience will be rewarded with a competitive compensation package.
Universal Orlando Resort. Here you can.
Required Experience:
IC
