Coordination Director | Brooklyn, NY 100,000+ 2376
Brooklyn, NY - USA
Job Summary
Coordination Director Brooklyn NY $100000
About the Role
This role is built for someone who can keep patient service operations running smoothly while keeping the human side front and center. Youll lead a team of coordinators fix staffing inefficiencies that drive up overtime and turn data into decisions that improve both patient retention and team performance.
Key Responsibilities
Team Leadership
- Manage and mentor a team of 6 coordinators
- Create performance metrics and incentive programs to drive team success
Patient Service & Retention
- Oversee patient service delivery and caregiver coordination
- Improve patient satisfaction and retention through enhanced service processes
Staffing & Operations
- Develop staffing strategies to reduce overtime costs and improve efficiency
- Partner with HR and recruiting teams to forecast staffing needs and demographic requirements
- Analyze operational data and implement process improvements
Qualifications
- Leadership experience
- Strong analytical and operational problem-solving skills
- Experience managing teams and improving performance
- Excellent communication and relationship-management abilities
Required Experience:
Director