Convention Services Coordinator

Showboat Resort an Atlantic City icon has been rejuvenated into the premier travel destination for family friendly vacations and experiences. Showboat Resort is conveniently located on the Atlantic City boardwalk just feet away from the Atlantic Ocean. The resort features a beautifully renovated pet friendly hotel featuring 852 rooms including walk-out balcony suites; 100000 square feet of flexible meeting space; the worlds largest arcade spread throughout the property which includes a 45000 square foot indoor raceway. The newly open ISLAND Waterpark a state of the art all year-round resort highlight is the largest indoor beachfront waterpark in the world featuring 120000 square feet housing 11 waterslides a one-of-a-kind slide island surf simulator an indoor boardwalk Paradise adult island and much more.

The true fun and excitement of the Showboat Resort is its employees. Joining our team means immersing yourself in an environment that thrives on teamwork mutual support and a shared position for delivering exceptional guest experiences to make Showboat Resort Atlantic Citys destination of choice. You will have the opportunity to collaborate with colleagues from each exciting area of the resort so that you will contribute to a dynamic and exciting work environment that continuously exceeds guests expectations. Join us and lets work together to make Showboat resort the premier choice for families and fun seekers looking for unforgettable experiences.

The Convention Services Coordinator keeps group meetings conferences and celebrations running smoothly from sounds great to nailed it. Youll support the Convention Services Manager by turning details into clear plans that every department can follow.

Key responsibilities:
- Coordinate logistics for meetings banquets and social events
- Prepare and send Banquet Event Orders (BEOs) group resumes and event paperwork
- Serve as a client contact for assigned groups and communicate updates across hotel teams
- Assist with site tours pre-convention meetings on-site monitoring and post-event follow-up
- Track changes billing details and maintain accurate records in Delphi/Ungerboeck (or similar)

Required skills/qualifications:
- Strong knowledge of hotel departments and event flow
- Proficiency with event software and Microsoft Office (Word Excel Outlook)
- Excellent organization multitasking communication and guest service
- Flexible schedule (evenings/weekends/holidays); able to lift/move up to 50 lbs

If you love details and happy guests apply today.

You clock in on the boardwalk check the days event calendar and scan for any last-minute tweaks that popped up overnight. Between quick check-ins with sales and ops you tidy up timelines confirm room sets and make sure everyone has the latest version of the plan.

As groups arrive youre the calm friendly point personanswering questions redirecting a surprise request to the right team and keeping the vibe upbeat even when schedules get tight. Later youll pop into event spaces to verify everything matches what was promised then wrap up with notes for tomorrow so the next shift starts strong.

Required Experience:

IC