Control Systems Manager

Job Summary:Cougar USA is a leading supplier of water control systems for commercial building applications specializing in Pre-Engineered and Custom-Designed solutions for water pressure level temperature flow and Control Systems Manager is responsible for leading Cougar USAs Systems Production operations by building and developing a high-performance team of engineering programming assembly and testing professionals. This role ensures Cougar delivers on its promise of On-Time First Time Right (OTFTR) project execution while maintaining quality profitability safety and operational ideal candidate is a technically strong leader who can manage production priorities mentor cross-functional teams improve processes and support both standard and custom control system solutions from engineering through final testing and Job Responsibilities:Team Leadership & Development:Recruit onboard train and develop high-performing members of the Systems Production team including engineering assembly programming and testing accountability collaboration technical growth and continuous improvement throughout the team members on Cougar standards production processes safety practices and technical performance management activities and support succession planning & Operational Management:Lead day-to-day production activities to ensure projects are completed On-Time First Time Right (OTFTR). Manage team workloads and production priorities across engineering assembly programming and testing functions. Coordinate schedules and resources to meet customer promise dates and production deadlines. Identify and resolve production bottlenecks expedite requests material delays and technical & Technical Oversight:Provide leadership and support for panel engineering PLC/HMI programming testing and system troubleshooting with development and review of custom control panel designs applications and system standardization efforts for programming documentation and production systems meet customer requirements UL standards and Cougar quality -Functional Coordination:Collaborate with Leadership Sales Operations and Service teams to support forecasting quoting accuracy procurement shipments and customer support closely with Sales to establish realistic lead times and support technical quoting with Operations and Procurement to manage production material availability and with Service teams to provide technical support and issue resolution for installed Improvement & Quality Assurance:Drive continuous improvement initiatives focused on safety quality efficiency and production metrics and implement corrective actions when compliance with UL standards internal quality procedures and operational best documentation workflow processes and communication across production & KPIsOn-Time First Time Right (OTFTR) Delivery PerformanceBusiness Unit Gross Profit DollarsCustom Panel Margin PerformanceProduction Throughput & Schedule AdherenceSafety Performance & ComplianceTeam Development & Training ProgressQuality Assurance & Rework ReductionRequired QualificationsEducation & Experience:Bachelors degree in Engineering Operations Industrial Technology or related field preferred; or equivalent combination of education and experience.7 years of experience in control systems electrical panel manufacturing industrial automation or related technical environment.3 years of leadership or production management experience Skills:Strong knowledge of industrial control systems PLCs HMIs UL panel standards (UL 508A preferred) and panel manufacturing supporting engineering programming testing and troubleshooting with CAD systems NetSuite and production management to support both standard and custom control system & Organizational Skills:Proven ability to lead technical teams in a fast-paced production organizational and time management skills with the ability to prioritize urgent and important tasks to balance operational execution with strategic process improvement decision-making and problem-solving & Customer Service:Excellent verbal and written communication to proactively communicate with internal and external stakeholders using appropriate -focused mindset with strong relationship-building Traits & CompetenciesLeadership and team developmentControl systems and panel manufacturing knowledgePLC/HMI programming and troubleshooting understandingProduction planning and workload managementProcess improvement and operational excellence mindsetStrong communication and customer service orientationOrganizational excellence and time management discipline