Control Manager Market Operations

Step into a pivotal role at JPMorganChase where your expertise in control management will shape our compliance and risk strategies. Elevate your career with opportunities for growth and collaboration in a dynamic team environment. Join us to make a significant impact on our operations and safeguard our firms integrity.

As a Control Manager within JPMorganChase supporting Securities Operations Asset Services and COAC you will lead the identification and mitigation of compliance and operational risks across trade lifecycle and assetservicing processes. You will strengthen the control environment through datadriven solutions rigorous control testing and collaborative stakeholder management with a strong focus on cybersecurity and continuous improvement.

Job responsibilities

• Conduct functional deep dive reviewsand targeted risk assessments to identify analyze and address control gaps and emerging risks within operational processes using the experience in asset servicing & settlements processes controls and market practices.
• Lead the development and implementation of comprehensive control strategies to identify and mitigate compliance and operational risks.
• Utilize advanced data and tech literacy skills to interpret business needs identify trends and generate innovative solutions to enhance the control environment.
• Collaborate with a diverse team fostering a culture of continuous improvement and operational excellence and ensuring alignment with operational policies and precedents.
• Engage with internal stakeholders facilitating open communication and collaboration to drive mutually beneficial outcomes and uphold the integrity of our operations.
• Develop analyze and publish standardized control metrics; leverage business analytics tools (e.g. Tableau Qlik) to identify trends errors and opportunities for process improvement.
• Implement innovative technology solutions(e.g. Alteryx Xceptor) to automate controls enhance data analysis and support operational excellence.
• Manage governance and reportingof control and risk initiatives through advanced business analytics and visualization tools.
• Review significant change agenda and ensure no diminish of controls environment assist with designing new controls where required

Required qualifications capabilities and skills

• Experience in Security Ops Asset Servicing or Custody Operations.
• Demonstrated expertise in daily operational workflows with a strong understanding of inherent risks and industry best practices for implementing effective controls
• Proven ability to conductfunctional deep divesand root cause analysis with a track record of identifying and remediating control gaps
• Advanced proficiency in data analysis and tech literacy leveraging these skills to enhance control environments and interpret business needs and trends.
• Expertise in leading diverse teams fostering a culture of continuous improvement and aligning team performance with operational policies and precedents.
• Strong skills in internal stakeholder management facilitating effective communication and collaboration to drive mutually beneficial outcomes.
• Strong project management skills and a commitment to operational excellence.
• Advanced analytical problem-solving and process re-engineering skills with meticulous attention to detail
• Effective time management and prioritization skills; able to deliver results in a dynamic deadline-driven environment
• Excellent verbal and written communication skills including the ability to present complex findings and recommendations to senior stakeholders (VP/ED/MD level).
• Strong influencing and negotiation skills; able to build partnerships across Operations Technology Audit and Compliance