Contracts & Compliance Manager

Contracts & Compliance Manager

ABOUT US

Founded in 1991 Hope Solutions formerly Contra Costa Interfaith Housing is avibrantandsocially responsive non-profit agency that provides permanent housing and vital support services to over 2000 homeless or at-risk families and individuals in Contra Costa County. Over 40 faith-based communities support our work although there are no religious requirements or affiliations to receive services.

Are you seeking a new role that fully utilizes your talents and potentialwhile helping to make the world a better place If so please read on!

What are you passionate about

At Hope Solutionswe envision a world in which everyone has a place to call home and the support of a strong community so that they can live with dignity and reach their full potential. We strive to be inclusive and responsive to community needs. We are committed to excellence and accomplish our work with integrity respect compassion and humility.

Hope Solutions mission is to heal the effects of povertyandhomelessness by providing permanent housing and vital support services to highly vulnerable families and individuals.

Could our mission be your mission

Learn more about us @

TEAM SNAPSHOT

Were adding to our team of passionate folkswho are on a mission to help make the lives of others betterthrough services and support that lead to a higher quality of life for our clients.

Wed like to learn more about youapply for the role! Whats our team like

Heres a snapshot of some of the folks at Hope Solutions who help advance our vision to achievesecure housing and the dignity of self-sufficiency for the homeless and at-risk families and individuals in Contra Costa County.

A FEW OF US...

DeanneChief Executive OfficerResides with her husband and three children. Enjoys hiking camping reading cooking and cheering at her kids games.

AlexChief Operating OfficerLives with his wife son and dog (and loves when the grandkids visit!). MSW and macro social worker who enjoys reading baseball (Go Giants!) cooking hiking jazz and family time.

ChristinaChief Financial OfficerResides with her husband son two daughters and their dog. MPA Non-Profit Graduate Certificate and 20 years in finance; enjoys traveling and family time.

BethDirector of Clinical and Support ServicesResides with her sister and son. Licensed psychologist with 30 years working with children and families; enjoys singing cooking gardening and traveling.

BillVice President of ProgramsResides with his partner. Licensed Marriage and Family Therapist with 25 years experience working with underserved populations specialized training in somatic psychotherapy and end-of-life care; enjoys reading gardening and meditation.

CaylaDirector of Evaluation & Learning Resides with her husband and children. MBA in Business Analytics that thrives on spreadsheet analysis dashboard creation and reading.

DebbieDirector of Development & External RelationsResides with her husband two teenagers and a rescue mutt. Leads external relations and development with 20 years in marketing and communications.

DominickDirector of Re-Entry Housing & ServicesA fourth-generation San Francisco native and father of four holds a B.S. in Criminal Justice and an M.A. in his free time he enjoys music travel nature cooking and quarterly wine trips.

JenniferVice President of Strategy & DevelopmentA California native she spends her time with her loved ones hiking and exploring the regions coffee shops farmers markets and festivals. She likes reading adventure novels and leadership books as well as playing new board games and video games and loves a good conversation.

KristinaDirector of Human ResourcesWith over 20 years of experience in HR leadership people management and operations she holds a Bachelor of Business Administration and is a SHRM-SCP certified professional. A Bay Area native and proud foodie she lives with her child and enjoys spending time with her family cycling hiking and keeping life light with laughter and fun.

MashalDirector of Housing & Support ServicesResides in the Bay Area. Daughter of Afghan refugees; enjoys weekends with her son concerts reading and Sonoma Coast drives; former Program Manager for housing and care for chronically homeless adults with AIDS/HIV; co-chair for Hope Solutions CARE Committee and board member.

RenaDirector of FinanceBorn and raised in Contra Costa County California CPA with a dual degree in Accounting and Sociology from the University of Notre Dame (Go Irish!). Enjoys cooking hosting dinner parties and hiking with her husband and two daughters.

TanyaDirector of Rapid Re-Housing & NavigationResides with her husband daughter and two sons. Masters in Counseling Psychology with 15 years serving underserved populations; enjoys music comedy movies exercising and basketball.

WHO WE ARE LOOKING FOR:

The Contracts & Compliance Manager will be responsible for designing leading and maintaining systems that ensure healthy relationships and contract compliance for all governmental funding partners. This leader will also help to secure new contracts through writing and supporting grant proposal responses to government opportunities and for coordinating the execution and compliance of new contracts. This leader will work as part of a team that helps to maintain and uphold the reputation of Hope Solutions as a thought leader and example of excellence in the housing and homelessness services sector.

Supervisory Responsibility: None

WHAT WILL YOU DO:

Securing New Contracts Responsibilities:

• Track and identify new potential funding opportunities to sustain or grow our impact. Recommend new funding opportunities to the leadership team for consideration including potential new partnership opportunities.
• Manage and/or support the submission of the proposals for government funded projects including attending bidders conferences collaborating with internal stakeholders on proposal concept and evaluation narrative writing generating and gathering proposal attachments program design and proposal submission.
• Lead and/or assist in the project management of proposal development packages including documenting all assigned action items and providing follow-up to ensure timeliness from all parties.
• Liaison with proposal partners and other external entities and respond to requests and questions in a timely manner.
• Track and adhere to all proposals announcements and post-award deadlines and milestones for each application.
• Coordinate post-award notifications to internal and external staff and ensure timely action on next steps.
• Support contract launch meetings as appropriate.

Contract Management Responsibilities:

• Coordinate and participate in regular meetings with external contract partners to build rapport and troubleshoot contract concerns; take notes and follow up on resulting action items as needed.
• Support the execution of new and existing contracts including gathering documents from internal staff reviewing terms and conditions escalating changes or concerns around contract language and making recommendations for signature; track process for all contracts in contract review.
• Coordinate and participate in regular meetings with external contract partners to build rapport and troubleshoot contract concerns; take notes and follow up on resulting action items as needed.
• Coordinate quarterly contract monitoring meetings with peers from program finance and data departments to ensure all contract deliverables are being met in alignment with budget and other contract terms; Take notes during these meetings and follow up on all resulting action items; Provide support and liaison with funder as appropriate.
• Manage a system to comprehensively track all standard and unique contract terms across all contracts and ensure mechanisms are in place to meet all contract terms; create and support new mechanisms as appropriate.
• Create a calendar of reporting requirements per contract and ensure reports are submitted in a timely manner.
• Ensure that all compliance-related documents including reports are saved to the appropriate place for easy access.
• Ensure contract management and renewals systems are as effective as possible. Recommend new tools/processes if needed.

Compliance and Internal Audit Responsibilities:

• Provide support and assistance to funder site visits and audits including programmatic and fiscal audits.
• Perform periodic reviews of program documentation to ensure eligibility and compliance within program guidelines and contractual requirements based on organizational needs.

Other Responsibilities:

• Support the drafting of Letters of Support and similar documents.
• Draft stakeholder-facing materials including impact reports white papers op eds and social media content and collaborate on the annual impact report in partnership with the Grants & Communications Manager as needed.
• Attend and represent Hope Solutions at community government and partner events throughout Contra Costa County periodically in the evening or on weekends.
• Provide support to Hope Solutions events intended to enhance organizational visibility.

Cultural Responsiveness:

• Awareness of and aptitude to understand respect and adapt to cultural and identity-based differences within group environments appropriately and effectively.
• Knowledge of and commitment to concepts and issues tied to social justice and housing justice.
• Experience fostering and reinforcing an environment that values unique experiences cultures and personal humility.
• Participate in and complete our new employee onboarding process which includes reading and discussing a short chapter in the book The Color of Law.

Organizational/Administrative Responsibilities:

• Professionally represent Hope Solutions in all circumstances.
• Comply with all legal/ethical professional guidelines for maintaining consumer confidentiality adhering to HIPAA guidelines protecting consumer rights advocating on consumers behalf and assuring consumer safety.
• Comply with all local state and federal regulations and Hope Solutions policies and procedures.
• Attend all required meetings including but not limited to Hope Solutions staff meetings and linkage meetings with other agencies.
• Perform other duties and responsibilities as assigned.

Work Location Classification:

• Hybrid: Work is performed through a planned combination of on-site and remote work based on role requirements approved schedules and operational needs.
• Client-facing work may occur on-site or in the field depending on the role and program needs and may include appointments sessions engagements support services client-present coordination of community resources/services and other direct service activities.
• This expectation may flex to accommodate operational needs client availability safety concerns or urgent program priorities while still meeting performance expectations.
• Employees must maintain confidentiality work from a professional/private environment complete assigned tasks and documentation on time and track time accurately.

Position Qualifications:

• Strong relationship-building skills.
• Excellent organizational and time management skills.
• Exceptional attention to detail.
• Outstanding written and verbal communication skills.
• Bachelors degree in social work public policy public health business administration accounting or related degree required.
• 3 years of experience in contract management and/or contract review and/or grant writing for a government audience at a 501(c)3 non-profit is desired.
• Working knowledge of contracting and compliance issues for local state and federal funders is desired.
• Computer proficiency in the use of Microsoft and database applications.
• Must pass LiveScan screening and TB test.
• Salary contingent upon skill and experience.

Physical Qualifications:

• The physical demands described here represent those that an employee must meet to perform the essential functions of this job accommodations may enable individuals with disabilities to perform essential functions.
• While performing the duties of this job the employee is regularlyrequired to sit at their desk for an extended period use hands to finger forcomputer keyboard input handle or feel objects tools or controls and reach with hands and arms.
• The employee frequently is required to talk or hear.
• The employee must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds.
• Mobility to use standard office equipment including a computer vision to read printed materials a computer screen and hearing and speech to communicate in person and over the telephone.

Compensation & Benefits:

• Flexible dynamic work environment.
• 100% premium paid for employee Kaiser health and dental care.
• Matched 403b retirement savings.
• 11 paid holidays plus 3 floating holidays.
• Ability to accrue 2-4 weeks vacation depending on tenure.
• Life insurance and Employee Assistance Program.

We are an equal-opportunity employer. If youre a good fit we want to meet you!

* Please be advised that we are unable to provide sponsorship for this position. The nature of the work at Hope Solutions does not qualify us to support sponsorship. Only candidates authorized to work in the USA without the need for sponsorship will be considered.

Required Experience:

Manager