Contract Records Technician
Job Location:
New Haven, CT - USA
Monthly Salary:
Not provided by the employer
Posted:
2 July 2026 (30+ days ago)
Application Deadline:
29 September 2026
Vacancies:
1 Vacancy
Job Summary
About the RWA:At the South-Central Connecticut Regional Water Authority (RWA) we provide more than just waterwe deliver life-sustaining resources to nearly 430000 consumers every day. As a nonprofit public corporation driven by our commitment to excellence and community we take pride in being responsible stewards of over 28000 acres of watershed land ensuring the sustainability of our environment for future you join RWA you have more than a job you have a purpose and will become part of a team that values integrity environmental stewardship and community service. Youll work with purpose knowing that every drop of water we deliver makes a difference and that our customers trust us to uphold the highest standards of reliability sustainability and SUMMARY:Serves as the technical and administrative authority for RWA facility records contracts administration and complex contracts and new services functions. Maintains the official repository of all RWA facilities records while assuming advanced responsibilities for contract interpretation revenue accounting regulatory coordination policy support and technical :Records Mapping and Data IntegrityMaintains Technical Master DataCollaborate interdepartmentally to maintain the service tap system and all facility records; ensure completeness and accuracy for all new abandoned or replaced infrastructure efficient storage retrieval indexing and security of records and reference maps; manage annual and advancement of digital record and secure databases containing sensitive infrastructure information; administer confidentiality agreements and ensure compliance with RWA security for approval or denial of Well Permit Exception applications from CT Department of Public HealthMaintain organized records to support audits and internal & Financial SupportPrepare monthly operational reports for:HydrantsWater servicesMain ExtensionsContracts Financial Accountability and Revenue Oversight Interpret administer and monitor contracts related to water; identify risks obligations trends and potential legal issues and advise management and reconcile accounting of revenues refunds and service connections; assist with revenue projections and technical and administrative support for reimbursement billing tied to work performed for state municipal and external analyze and interpret data for monthly annual and regulatory reports including DPUC reporting and internal management contracts that are complete accurate and properly executedPolicy Planning and Advanced Coordination Support development interpretation and implementation of RWA policies rules and procedures related to water services main extensions and records technical input into capital planning initiatives and annual budget development related to contracts records and new services. Assist engineering leadership with research analysis and due diligence for new business initiatives and distribution system with municipal state and internal RWA stakeholders on complex or high-risk contracts and record matters including regulatory the Authoritys Revenue Protection needs including loss revenue due to theftOversight and Cross-Functional SupportServe as a senior technical resource within the department; provide functional guidance cross-training support and continuity during staffing cross-coverage for Contracts AdministratorPerform other duties as required to support departmental strategic initiatives goals KPIs and a safe working :Educational Requirements:Associate degree in business technical or related field (Bachelors degree preferred or equivalent advanced experience).Experience/Skills/Abilities:Advanced experience (typically 58 years) in a water utility records management civil infrastructure or contracts administration environment. Strong knowledge of mapping records management systems revenue tracking and regulatory in geographic information systems (GIS mapping).Computer skills in Microsoft Word Excel Access SAP and ArcView Join the RWABe part of a forward-thinking organization that values innovation collaboration and continuous opportunities for career growth and professional benefits packageThe RWAs comprehensive benefits package includes:Medical dental vision and life insuranceGenerous paid time offShort-term and long-term disability coverage401k and tuition reimbursement plansWellness Program & Incentives
Required Experience:
IC
About Company
Connecticut water utility offering drinking water services, online billing, conservation programs, and water quality reports. Regional Water Authority official site.