Continuous Performance Improvement Integrated Treatment Model Coordinator

PURPOSE STATEMENT: The Jewish Boards Childrens Community Residences are transforming to enhanced Childrens Community Residences that will provide vision-driven compassionate high quality evidence-based services and skills development to youth and families in the communities we serve. The Jewish Board operates 4 Childrens Community Residences 1 in Staten Island and 3 in the staff will use a culturally competent person centered approach to help youth and their families develop skills and resources to improve overall functioning to instill hope and to strengthen resiliency. They provide treatment services and support that prevent hospitalization reduce the length of time in out-of-home treatment or re-hospitalization and connect them to needed community-based services. Our programs work closely with community partners to address the holistic needs of youth and families while also celebrating the strengths and resilience of families and OVERVIEW: The CPI Coordinator will be responsible for overseeing the quality of care at 3 Bronx CCRs and SICCR in addition he/she will be The ITM Coordinator for all four ESSENTIAL FUNCTIONS:Monitor and assist with implementing on-going CPI activities including a systematic quality improvement plan which identifies program strengths and weaknesses. Function as liaison with the compliance department at JBFCS Headquarters as well as other regulatory bodies including Justice Center OMH EBA etc. Continually evaluate organizational needs including periodic review of Program Policies and Procedures Oversee and coordinate program efforts in regard to meeting regulatory mandates including the Playbook and utilizing Tableau reports to monitor program compliance. Oversee and coordinate efforts in preparation of audits and accreditation process; this includes follow-up for any correction action that needs to ensure quality of case and oversee proper documentation of events and monthly CPI meeting and necessary periodic resident satisfaction surveys. Track and monitor training and coordinate collection of materials as related to investigations in the program this includes reviewing camera footage incident reports scheduling interviews etc. Complete camera reviews for the programs. Complete UR (Utilization Reviews) for all youth admitted into the program and every six months thereafter. Conduct ITM Observations of all four sites. Complete data collection tasks for ITM (diary cards BCAs EBPs and ITM Tokens) as well as OMH data from CAIRS MyAvatar and other trackers. Complete in collaboration with program leadership the PIR OMH Annual survey and all other needed regulatory submissions. Other tasks as assigned. Additional tasks:Lead monthly CPI meeting and necessary periodic resident satisfaction surveys. Track and monitor training and coordinate collection of materials as related to investigations in the program this includes reviewing camera footage incident reports scheduling interviews etc. Other tasks as assigned. Team Process:Participate in weekly administrative meetings. Participate in regular staff meetings and training. May be asked to travel to offsite meetings and :Coordinate and collaborate with the administrative incident reports as appropriate following an event reviews monthly for the all trackers needed for the PIR and OMH data bi-monthly assessments of compliance with regulatory tasks in MyAvatar (Monthly notes billable services admission notes SPRs URs COMPETENCIES:Willingness to work with children/adolescents living with the impact of trauma and experience mental health and respect for vulnerable and understanding for the sometimes-slow process of stabilization and youth engagement skillsStrong verbal and written communication skillsAttention to TRAINING REQUIREMENTS:BA minimum: Masters degree preferred (or working towards). Experience with Residential Care preferably with Adolescents. EXPERIENCE REQUIRED/LANGUAGE PREFERENCE:Bilingual Spanish French Creole SKILLS REQUIREMENTS:Working knowledge of Microsoft Office Outlook and WordConnections experience preferredAptitude for learning new systems and application AND MANUAL DEXTERITY:The candidate should be able to read paper and electronic documents and perform data entry in various computer ENVIORMENT/PHYSICAL EFFORTS:Ability to navigate stairs. Ability to respond to crisis as needed. Attend off-site meetings as you join us youll have these great benefits:Generous paid time off in addition to paid agency holidays and 15 sick daysAffordable and high-quality medical/dental/vision plansTuition assistance and educational loan forgivenessFree continuing education opportunities403(b) retirement benefits and a pensionFlexible spending accounts for health and transportation27/7 Accessible Employee Assistance ProgramLife and disability insuranceWho we are:The Jewish Board delivers innovative high-quality and compassionate mental health and social services to over 45000 New Yorkers each year. We are unique in serving everyone from infants and their families to children teens and adults. We are proud to employ and serve people of all religions races cultural backgrounds gender expressions and sexual orientations. We are committed to building diverse equitable and inclusive teams to help support our mission and we strongly encourage candidates from historically marginalized backgrounds to apply to work with on Equal Opportunity: