Consumer & Small and Medium Business Subscriptions Product Owner

Description -

Job Summary:

This role is responsible for defining planning and executing the product strategy collaborating with various teams to deliver software solutions that delight customers and enhance our Consumer & Small and Medium Business (SMB) Subscription offerings. The role plans and manages technical programs or projects effectively steering them to meet specific roadmap and feature objectives. The role develops a comprehensive software vision and roadmap for product initiatives.

• Own and drive end-to-end product management for Enterprise Operationsfacing digital solutions that enable and scale subscription-based print services (e.g. Print as a Service / AllinPlan).
• Operate as a hybrid Solution Manager Solution Designer bridging business needs operational workflows and technical delivery to define digital capabilities functional components and integration requirements.
• Lead cross-functional requirements discovery and refinement converting business problems into clear testable requirements and delivery-ready backlog artifacts managed in JIRA.

Core Responsibilities (What you will do):

Product / Solution Management

• Define and evolve the digital solution vision for Enterprise Operations enablement across subscription print experiences (enrollment billing servicing lifecycle operations).
• Translate business objectives into capabilities and features ensuring traceability from strategy epics features stories acceptance criteria.
• Maintain alignment between product roadmap operational readiness and delivery sequencing across internal partner teams.

Requirements Engineering & Backlog Ownership (JIRA)

• Facilitate structured requirements discovery to capture:
  • Business objectives scope boundaries assumptions constraints risks and dependencies
  • End-to-end workflow requirements exception handling and operational controls
• Create and manage high-quality JIRA artifacts (epics features user stories enablers) with:
  • Clear problem statements and outcomes
  • Detailed functional requirements and non-functional requirements (NFRs)
  • Acceptance criteria validations and test considerations
• Ensure backlog readiness for development through grooming prioritization and dependency management.

Cross-Functional Facilitation & Stakeholder Management

• Plan lead and document business technical workshops to converge on solution design and operational feasibility.
• Identify engage and consult subject matter experts (SMEs) to build comprehensive requirements across complex domains (e.g. billing invoicing payments finance logistics regulatory).
• Drive decision-making through tradeoff analysis (cost/benefit timeline risk) and clearly communicate outcomes.

Solution Design & Operational Enablement

• Partner with architects/designers to define functional decomposition integrations data flows and business rules.
• Ensure solutions support operational execution needs including:
  • Monitoring/controls auditability exception management and support readiness
• Produce delivery-ready functional artifacts (as applicable):
  • Process flows use cases state transitions business rules catalogs interface/event requirements and reporting needs.

Delivery Partnership & Lifecycle Support

• Partner with engineering teams to support implementation through:
  • Sprint planning inputs scope clarifications and change control
  • UAT readiness defect triage and release validation
• Coordinate with partner orgs and downstream consumers (e.g. TIO CSS support operations) to ensure integrated outcomes.

Typical Solution Areas You May Drive (Examples)

• Subscription enrollment expansions that require localized requirements
• Design and requirements for fees and policy-driven charging logic (activation cancellation unreturned equipment return shipping early cancellation schedules) including operational workflows and finance/legal alignment.
• Payment methods enablement (e.g. Apple Pay/PayPal SEPA-like direct debit flows)
• Regulatory/disclosure-driven requirements (e.g. copyright levy/invoice presentation implications and the operational/accounting impacts of subscription models)
• Governance-aligned deliverables such as business requirements system design inputs process mapping UAT support and cross-functional operating readiness.

Key Interfaces / Stakeholders

• Enterprise Operations functional teams (billing/invoicing finance ops order management supply chain/logistics customer support operations)
• Digital solution designers architects and development teams
• Cross-org partners requiring EO interaction (e.g. TIO CSS other dependent platforms and services)
• Legal/Compliance Tax and Finance stakeholders for policy/regulatory-driven requirements

Success Measures (What Good Looks Like)

• Backlog quality: requirements are clear testable and implementation-ready with minimal rework.
• Cross-team alignment: stakeholders converge on scope priorities and decisions efficiently.
• Delivery outcomes: solutions meet business intent operational needs and integration requirements with successful release validation/UAT support.
• Stakeholder confidence: teams consistently rely on this role as the single source of truth for requirements and solution intent.

Education & Experience Recommended

• Four-year or Graduate Degree in Computer Science Software Engineering Information Systems or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 7-10 years of work experience preferably in product management digital or software product development or a related field.
• Proven experience in Software Product Management Solution Management Business Analysis/Requirements Engineering or Solution Design roles for enterprise-scale digital products.
• Demonstrated ability to:
  • Lead ambiguous problem spaces and translate them into structured delivery-ready requirements
  • Influence across org boundaries without direct authority
  • Communicate effectively with both business and technical audiences
• Strong capability in workshop facilitation stakeholder alignment and conflict resolution.
• Hands-on proficiency with JIRA and Agile/iterative delivery practices.

Knowledge & Skills
Agile Methodology
Automation
Change Management
JIRA
Milestones (Project Management)
New Product Development
Process Improvement
Product Management
Project Engineering
Project Management
Project Planning
Project Schedules
Risk Management
Scrum (Software Development)
Software Development
Sprint Planning

Cross-Org Skills
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Impact & Scope
Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity
Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

Pay & Benefits

The pay range for this role is $116150 to $182400 USD annually with additional

opportunities for pay in the form of bonus and/or equity (applies to United

States of America candidates only). Pay varies by work location job-related

knowledge skills and experience.

Benefits:

HP offers a comprehensive benefits package for this position including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies including;
• 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave

• US benefits overview compensation and benefits information is accurate as of the date of this

  posting. The Company reserves the right to modify this information at any time

  with or without notice subject to applicable law.

  
  Disclaimer
  This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties skills responsibilities knowledge etc. These may be subject to change and additional functions may be assigned as needed by management.

  Job -

  Software

  Schedule -

  Full time

  Shift -

  No shift premium (United States of America)

  Travel -

  Relocation -

  No

  Equal Opportunity Employer (EEO) -

  HP Inc. provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local law(s).

  Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

  For more information review HPsEEO Policy or read about your rights as an applicant under the law here: Know Your Rights: Workplace Discrimination is Illegal