Consulting Operations Analyst
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Job Summary
Company Description
Press Ganey is the leading experience measurement data analytics and insights provider for complex industriesa status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology data and expertise to enable them to pinpoint and prioritize opportunities accelerate improvement efforts and build lifetime loyalty among their customers and employees.
Like all great companies our success is a function of our people and our culture. Our employees have world-class talent a collaborative work ethic and a passion for the work that have earned us trusted advisor status among the worlds most recognized brands. As a member of the team you will help us create value for our clients you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.
Our Mission:
We empower organizations to deliver the best experiences. With industry expertise and technology we turn data into insights that drive innovation and action.
Our Values:
To put Human Experience at the heart of organizations so every person can be seen and understood.
Energize the customer relationship:Our clients are our partners. We make their goals our own working side by side to turn challenges into solutions.
Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
Dare to innovate:We challenge the status quo with creativity and innovation as our true north.
Better together:We check our egos at the door. We work together so we win together.
Press Ganey is committed to providing reasonable accommodations to qualified individuals with disabilities or disabled veterans in the hiring process. If you need assistance or an accommodation to apply for a position online or for your interviews or assessments please contact us at Please provide your contact information and the details of your request so we can best assist you.
Location: Hybrid: Provo UT or Seattle WA Office.
Help healthcare organizations maximize the value of their Human Experience (HX) investments.
Our healthcare clients partner with experienced consultants who understand their challenges firsthand. We help organizations listen smarter act faster and equip their teams with the tools insights and capabilities needed to improve the Human Experience for patients consumers employees and communities.
By connecting employee patient consumer market operational and financial data we help healthcare leaders uncover meaningful insights and translate them into measurable business outcomes. Our experts combine deep industry knowledge with strategic guidance to design actionable plans that improve performance and create lasting impact.
The Consulting Operations Analyst plays a critical role in supporting our consulting organization by proactively analyzing project financial operational and resource data to identify trends risks and inconsistencies that may impact revenue forecasts and business performance.
Working closely with Consulting Engagement Leaders Finance and Operations teams this individual validates project assumptions investigates variances and ensures forecasts accurately reflect current project conditions. The analyst serves as an independent analytical partner providing leadership with confidence in forecast accuracy while identifying opportunities to improve operational efficiency reporting automation and business processes.
- Serve as a Kantata power user supporting system administration reporting data governance user adoption and best practices while ensuring the integrity and consistency of project and financial data.
- Develop maintain and optimize reports executive dashboards KPIs and portfolio analytics that provide actionable insights to leadership.
- Support consulting revenue forecasting by monitoring project scope schedules budgets staffing utilization billing and other key drivers that impact revenue recognition and profitability.
- Analyze and audit project performance to proactively identify forecast risk by reconciling engagement leader projections with underlying financial operational and resource data.
- Identify inconsistencies challenge assumptions quantify financial impacts and provide leadership with prioritized recommendations for corrective action.
- Perform financial and operational analyses including forecast-to-actual reporting backlog analysis utilization trends margin performance billing readiness revenue leakage and other key business metrics.
- Prepare executive-level presentations and visual reporting that translate complex data into meaningful business insights and recommendations.
- Design and implement automation solutions using Excel Power Query VBA and other reporting tools to streamline processes improve data quality reduce manual effort and increase operational efficiency.
- Conduct routine audits of project and performance data to ensure accuracy consistency and compliance with reporting standards.
- Partner with Finance Sales Consulting Leadership and Operations teams on budgeting forecasting operational planning strategic initiatives and continuous process improvement efforts.
- Train and support users on Kantata reporting dashboards and best practices while maintaining documentation governance standards and reporting procedures.
- Successfully manage multiple priorities recurring reporting deadlines and ad hoc executive requests with a high degree of accuracy organization and attention to detail.
- 5 years of experience in Financial Planning & Analysis (FP&A) Consulting Operations Business Operations Business Systems Financial Analytics or a related analytical function.
- Advanced to expert-level Microsoft Excel skills including complex formulas data modeling pivot tables Power Query reporting automation dashboard development and VBA/macros.
- Demonstrated experience developing executive dashboards KPIs and automated reporting solutions that drive business decision-making.
- Proven ability to analyze large project portfolios and translate financial operational and resource data into actionable business insights.
- Strong financial acumen with experience supporting forecasting budgeting revenue analysis profitability analysis and performance reporting.
- Exceptional analytical organizational problem-solving and communication skills with a high level of attention to detail.
- Ability to manage multiple priorities and meet deadlines in a fast-paced highly collaborative environment.
- Experience with professional services consulting or project-based organizations preferred.
- Experience with Kantata (formerly Mavenlink) and Dynamic Insights preferred; however comparable project management and professional services automation (PSA) platform experience will also be considered.
- Experience with Power BI Tableau or other business intelligence and data visualization tools is a plus.
- Bachelors degree in Finance Accounting Business Analytics Information Systems Economics Business Administration or a related field.
Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week work where you want owning the integration of work and life. #hybrid
Dont meet every single requirementStudies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse inclusive and authentic workplace so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Additional Information for US based jobs:
Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity veteran status and basis of disability or any other federal state or local protected class.
Pay Transparency Non-Discrimination Notice Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information.
All your information will be kept confidential according to EEO guidelines.
Our privacy policy can be found here: Experience:
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About Company
Press Ganey helps healthcare organizations transform healthcare experience, enhance patient safety, and improve quality. Discover our innovative solutions.
