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Conference Services Manager
Job Location:
Job Location:
Orlando, FL - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
15 August 2026 (30 days ago)
Posted:
Application Deadline:
18 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Bring Orlando Events to Life
Join the team at Wyndham I-Drive Avanti Resort a 652-room full-service resort featuring more than 20000 square feet of flexible meeting and event space in the heart of Orlandos International Drive.
We are seeking a Conference Services Manager who is organized energetic detail-driven and passionate about this highly visible role youll take ownership of group business once it transitions from Sales serving as the key connection between our clients and hotel teams from planning through final execution.
From corporate meetings and conferences to social events and group functions youll be the person who brings every detail together and makes the event happen.
What Youll Do
- Own assigned group business from Sales turnover through event completion and final billing
- Build strong relationships with meeting planners and clients creating a smooth and personalized planning experience
- Plan detail and upsell event experiences including meeting space menus timelines AV décor and special requests
- Conduct planning meetings pre-conference meetings and site inspections
- Prepare and distribute accurate BEOs event resumes diagrams and operational details
- Serve as the primary liaison between clients Sales F&B Banquets Front Office Housekeeping Engineering Accounting and other hotel departments
- Anticipate client needs and proactively identify solutions before challenges arise
- Maintain a strong presence during events to ensure expectations are being met in real time
- Partner closely with Banquets and F&B leadership to ensure seamless event execution
- Monitor event details billing revenue opportunities and contractual commitments
- Use guest and planner feedback to continually improve the event experience
What Were Looking For
- 35 years of hotel conference services catering or event management experience
- Experience managing groups and events in a full-service hotel or resort environment
- Large meeting/event space experience preferred
- Strong knowledge of BEOs event resumes banquet operations and group servicing
- Experience working directly with third-party meeting planners and clients
- Experience with Delphi and Microsoft Office including Word and Excel
- Strong organizational skills with the ability to manage multiple groups deadlines and changing priorities
- Excellent written and verbal communication skills
- Confident polished professional presence when working with clients and hotel leadership
- Ability to think quickly problem-solve and remain composed in a fast-paced event environment
- Collaborative hands-on team-first leadership style
- Flexible schedule including evenings and weekends based on event needs
- Valid drivers license
- Ability to occasionally lift up to 20 lbs.
Why Join Us
This is an opportunity to take your conference services career to the next level at a large Orlando resort where events are an important part of the operation. Youll work across more than 20000 square feet of meeting space collaborate with an experienced hotel Sales leadership team and have the opportunity to make a direct impact on the guest and client experience.
Required Experience:
Manager
About Company
Trusted hospitality management company in Orlando specializing in hotel operations, asset management, pre-opening services, and revenue optimization for hotel owners and developers.
