Concierge Team Member- Online Chat Support
Job Location:
Goddard, MD - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Craft WOW Moments. Inspire Action. Drive Conservation.
At Tanganyika Wildlife Park we go beyond caring for animals. We create once-in-a-lifetime experiences that make you say WOW. Inspiring generations to become conservation champions.
If youre passionate about animals driven by purpose and believe that one moment can change a life then this is where you belong.
Why Tanganyika
A Front Row Seat to Conservation in Action
Were not a zoo. Were an experience. At Tanganyika youll be part of a team pioneering interactive conservation experiences that educate engage and empower. We do conservation a bit different our focus is conservation one person at a time. Making people aware of the species getting them interested and then calling them to action.
Work That Gives You Goosebumps
From helping a toddler feed a giraffe for the first time to guiding a training session with a curious lemur your job here is anything but ordinary. This is the kind of place where work and wonder collide.
Real Growth. Real Mentorship. Real Impact.
Whether youre starting your career or seeking your next challenge Tanganyika invests in you. We care about you beyond the workplace with initiatives to help our team reduce their consumer debt to an employee assistance program to our Dream Manager program we want you to become the best YOU.
A Culture That CaresFor Animals and Humans
We lead with love and it shows. Our team is fiercely supportive deeply passionate and united by a shared purpose. And yes your co-workers might include sloths rhinos and porcupines.
Purpose That Reaches Beyond the Park
Every guest you help supports a larger mission. Your work helps create meaningful experiences that inspire conservation action around the world.
Are you looking for a fun place to work Do you enjoy helping people and creating exceptional customer experiences Tanganyika Wildlife Park is looking for energetic reliable and team-oriented individuals to join our Concierge Team as an Concierge Team Member- Online Chat Support!
At Tanganyika youll gain valuable marketable skills while having fun and being part of a unique work environment. Our employees love the parks continuous growth exciting animal encounters and the opportunity to learn new things every day. Plus our team members enjoy a family-like atmosphere that encourages personal growth and development. Sometimes you even get to meet a sloth during lunch or say hi to a rhino while running an errand!
Come join our Concierge team and help us create wildly different guest experiences!
Concierge Team Member Online Chat Support
Our Online Chat Support Team Members help create a great guest experience by assisting guests through Go High Level online chat email text and phone calls. This role also supports the Concierge and Sales teams as needed.
Responsibilities Include:
Assisting guests through online chat email text and phone calls
Answering guest questions about tickets memberships and experiences
Helping guests plan their visit to the park
Supporting the Sales Lead with guest communication tasks
Assisting with additional Concierge tasks when needed
Creating positive WOW moments for guests
The Ideal Candidate:
Has strong communication and customer service skills
Is comfortable talking on the phone
Works well independently and stays organized
Is reliable professional and team-oriented
Learns new technology platforms quickly
Schedule:
Training will take place during weekday shifts alongside the Sales Lead.
Once trained this position will primarily work weekends with weekday flexibility
Expected schedule is approximately 3040 hours per week
What We Offer
Starting pay of $13.50/hr contingent on at least 12 hours of weekday availability during spring and fall
Professional development opportunities
In-house discounts
Employee Assistance Program (EAP) for staff and immediate family
Complimentary admission to TWP for yourself and family
If you have any issues apply please email for assistance.
Please make sure to check your emails this is how we will be communicating to you about your application.
About Company
Are you passionate about wildlife conservation and dedicated to creating WOW moments that inspire stewardship of animals? As a premier destination for...
