Concierge
Davenport, IA - USA
Department:
Job Summary
- Serves as a local information source for guests.
- Provides information about special events within the resort and the surrounding area.
- Maintains adequate supply of brochure rack items in a clean well-organized manner.
- Answers all incoming calls to the guest service desk.
- Assists guests with various services such as: making dining reservations ordering flowers wine or gift baskets coordinating car and limousine service making or changing airline reservations providing directions and other special arrangements.
- Assists guests with questions and concerns makes suggestions and identifies possible solutions.
- Incorporates safe work practices in job performance.
- Performs other duties as required.
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Regular and reliable attendance.
- Open availability for days nights and weekends.
- Healthcare Benefits Medical (if determined by the ACA measurement)
- Retirement Benefits 401(k) with employer match (19 years of age and older)
- Additional Compensation Eligibility for Employee Meals
Eligibility for benefits and the specific terms conditions and offerings are governed by the applicable plan of documents and company policies which may be amended at the Companys discretion.
About Company
Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. We want to exceed your expectations every time you're our guest. Check for available tee times, find a Troon-managed course in your area, ... View more