Concessions Stand Lead | Part-Time | The Bushnell

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services with a platform spanning venue development and end-to-end capabilities across venue management hospitality and sponsorship sales. Founded in 2015 the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas stadiums convention centers music festivals performing arts centers and cultural institutions spanning four continents.

The Concessions Stand Lead is a high-energy guest-facing position responsible for overseeing day-of-event operations for an assigned concession stand at The Bushnell. Concessions Stand Leads play a key role in elevating the fan experience by delivering fast friendly and responsible service directly to guests on the concourse. This role requires strong communication skills mobility and the ability to work efficiently in a fastpaced highvolume environment. This role ensures staff readiness product quality and consistent delivery of OVG standards. Concessions Stand Leads support the Concessions Management team by supervising staff maintaining inventory levels ensuring equipment functionality and resolving guest concerns. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

This role will pay an hourly rate of $18.00-$20.00 and is tip eligible.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until October 16 2026.

Located in the heart of Hartford The Bushnell Performing Arts Center is Connecticuts premier performing arts destination and a cornerstone of the regions cultural scene. Originally opened in 1930 this historic nonprofit venue blends timeless architecture with modern amenities featuring two distinct performance spaces and hosting more than 350 events annuallyfrom Broadway tours and concerts to comedy dance and community programming. As the largest arts organization in the state The Bushnell serves as a vibrant gathering place that inspires creativity supports arts education and delivers world-class entertainment experiences to diverse audiences. Oak View Group is proud to serve as the exclusive food and beverage provider for The Bushnell enhancing the guest experience through exceptional hospitality and culinary offerings.

• Assign positions guide staff performance and maintain a positive work environment.
• Ensure the stand is fully stocked clean and event-ready.
• Monitor food and beverage quality temperature and presentation.
• Address guest concerns and escalate issues to management when needed.
• Track product usage request restocks and prevent shortages.
• Ensure adherence to food safety sanitation and alcohol service regulations.
• Report equipment issues and ensure proper functionality.
• Communicate with employees co-workers volunteers management staff and guests in a clear business-like and respectful manner that focuses on generating a positive enthusiastic and cooperative work environment.
• Other duties as assigned.

• Ability to work well in a team-oriented fast-paced event-driven environment.
• Possess a valid alcohol and food service permit if required by state and federal regulations.
• Ability to calculate basic math functions (addition subtraction multiplication division percentages) as they relate to POS credit transactions and product inventory.
• High school diploma or equivalent preferred.
• Three or more months experience in the food service industry concessions preferred.
• Must be able to operate POS.
• Excellent interpersonal skills & a friendly positive attitude with co-workers managers volunteers & guests.
• Ability to prioritize tasks and make decisions under pressure.
• Able to stand and walk for extended periods during events.
• Able to reach with hands and arms sit walk stoop kneel and crouch.
• The employee is frequently required to lift heavy objects.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.