Concession Attendant | Part-Time | Macon Centreplex

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services with a platform spanning venue development and end-to-end capabilities across venue management hospitality and sponsorship sales. Founded in 2015 the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas stadiums convention centers music festivals performing arts centers and cultural institutions spanning four continents.

The Concessions Attendantprovides excellent customer service by knowing and understanding the products being sold at all concession stands. The Concessions Attendant is responsible for preparing and serving food and beverage to all Concessions guests while ensuring excellent quality and food presentation. The Concessions Attendant processes transactions and accepts payment. The Concessions Attendant must maintain excellent attendance and be available to work a variable schedule which includes evenings and weekends.

This role pays an hourly rate ranging from $15.00 - $17.00 and is tip eligible.

Benefits for part-time roles: 401(k) savings plan 401(k) matching.

This position will remain open until September 25 2026.

TheMacon Centreplex is comprised of the Macon Coliseum Macon City Auditorium and Atrium Heath Amphitheater. The Macon Coliseum is home to tenant hockey team the Macon Mayhem and sits 9000 patrons. Family shows concerts trade shows GHSA among others are frequent entertainment in the venue. The Macon City Auditorium first opened in 1925 and has hosted iconic greats like Otis Redding The Allman Brothers and Little Richard. The venue hosts concerts weddings private galas comedy shows among other events in its 2500 seat space. The 10000 capacity Atrium Health Amphitheater opened in Spring of 2024 with concerts comedy shows graduations and community events.

• Greet guests in a friendly professional and welcoming manner.
• Take customer orders accurately and efficiently while providing excellent customer service.
• Process cash credit card and other payment transactions in accordance with company policies.
• Assemble and prepare food and beverage orders according to established quality and presentation standards.
• Deliver orders promptly and accurately to ensure guest satisfaction.
• Listen and respond appropriately to guest requests questions concerns and complaints escalating issues to a supervisor when necessary.
• Maintain a positive attitude and professional demeanor when interacting with guests clients co-workers and management.
• Prepare package and serve food and beverage items in accordance with food safety and sanitation guidelines.
• Maintain working knowledge of all concession menu items ingredients preparation methods and pricing.
• Operate concession equipment safely and efficiently including beverage dispensers food warmers popcorn machines and point-of-sale systems.
• Serve alcoholic beverages responsibly and in compliance with all state local and federal regulations.
• Verify guest identification to confirm legal age requirements prior to the sale or service of alcoholic beverages.
• Monitor inventory levels and ensure concession stands remain fully stocked throughout each shift.
• Restock food products beverages condiments utensils and supplies as needed.
• Communicate low inventory levels product shortages and supply needs to the Concessions Supervisor in a timely manner.
• Assist with receiving organizing and storing inventory according to company procedures.
• Maintain a clean organized and safe work environment at all times.
• Clean and sanitize food preparation surfaces equipment utensils counters and serving areas throughout the shift.
• Properly dispose of trash and recycling and assist with dishwashing duties as required.
• Ensure food products are stored correctly and in compliance with food safety regulations.
• Sweep mop and sanitize floors and work areas at the conclusion of each shift.
• Restock and organize workstations and display areas to prepare for the next shift.
• Complete assigned opening operating and closing duties according to established procedures.
• Verify that all equipment is cleaned sanitized and properly secured at the end of the shift.
• Conduct a final inspection of the concession area to ensure cleanliness and operational standards are met.
• Check out with the Direct Supervisor and/or management before leaving to confirm all duties have been completed and concession areas meet company cleanliness and service standards.

• Ability to communicate with employees co-workers volunteers management staff and guests in a clear business-like and respectful manner that focuses on generating a positive enthusiastic and cooperative work environment.
• Ability to work well in a team-oriented fast-paced event-driven environment.
• Must possess an active State Food Handlers Certification or be willing to obtain one upon hire.
• Excellent customer service and communication skills.
• Ability to work efficiently in a fast-paced environment while maintaining accuracy.
• Basic math and cash-handling skills.
• Ability to follow food safety sanitation and alcohol service regulations.
• Ability to stand for extended periods and lift up to 2550 pounds as required.
• Flexible schedule including nights weekends and holidays.
• Previous food service concessions retail or hospitality experience preferred but not required.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.