Computer Systems Analyst

Job Family:

Travel Required:

Clearance Required:

What You Will Do:
We are seeking a Computer Systems Analyst to support chemical safety within NCATS chemistry labs. NCATS has the largest staff of medicinal chemists of any IC at NIH and thus has a significant inventory of chemicals that need to be maintained and tracked to ensure safety within its laboratories. The electronic chemical inventory system is the central critical component to this process and the Computer Systems Analyst has the primary responsibility for managing maintaining and troubleshooting the chemical inventory system for proper uploading tracking and management of chemicals in the NCATS IRP. This is a full-time role based in Rockville MD.

• Collaborate with internal stakeholders across research laboratories to assess needs and provide IT support for computerized systems that enable laboratory operations.

• Install configure and support scientific enterprise applications on end-user workstations.

• Maintain the ongoing operability of chemistry-related software applications through daily troubleshooting monitoring and routine maintenance.

• Provide responsive technical support to end users including issue resolution troubleshooting and user assistance.

• Serve as the primary point of contact with software vendors to ensure licenses upgrades and patches are current and compatible with related software packages.

• Support the ASPIRE program through the extraction curation and management of electronic notebook data.

• Administer scientific software platforms including PerkinElmer Electronic Lab Notebook (ELN) ChemBioOffice Enterprise (CBOE) CambridgeSoft ChemDraw and Mestrelab Mnova Suite.

• Partner with subject matter experts to evaluate implement and support software systems used by researchers.

• Work with internal stakeholders and external vendors to enhance laboratory operations and improve instrument data analysis capabilities.

• Coordinate with IT support teams Informatics and software vendors to maintain applications and database servers including patching database migrations and system upgrades.

• Coordinate with IT support staff to resolve hardware and software issues affecting scientific applications.

• Provide support and maintenance for both front-end and back-end servers that support laboratory systems.

• Implement security measures to protect the integrity availability and confidentiality of systems and data.

What You Will Need:

• Bachelors degree.

• A minimum of EIGHT (8) years of specialized experience in computer systems analysis application support or scientific IT environments.

• Background supporting laboratories or research software systems.

• Demonstrated ability to install configure maintain and troubleshoot enterprise scientific applications.

• Strong capability in end-user support including diagnosis and resolution of hardware and software issues.

• Ability to collaborate with IT teams informatics staff internal stakeholders and software vendors.

• Knowledge of application and database server maintenance including patches upgrades and migrations.

• Must be able to obtain and maintain a Federal or DoD public trust; candidates must receive approved adjudication prior to onboarding with Guidehouse. Candidates with an active public trust or suitability are preferred

What Would Be Nice To Have:

• Background supporting chemical inventory systems or laboratory informatics platforms.

• Hands-on knowledge of tools such as: PerkinElmer Electronic Lab Notebook (ELN) ChemBioOffice Enterprise (CBOE) CambridgeSoft ChemDraw and/or Mestrelab Mnova Suite.

• Familiarity with electronic notebook data extraction curation and management.

• Working knowledge of chemistry-related software applications and scientific research workflows.

• Ability to support initiatives that improve laboratory operations and instrument data analysis.

• Knowledge of software license management upgrades patches and compatibility validation.

• Familiarity with NIH safety policies government data protection requirements and secure handling of sensitive information.

What We Offer:

Guidehouse offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical Rx Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Parental Leave

• 401(k) Retirement Plan

• Group Term Life and Travel Assistance

• Voluntary Life and AD&D Insurance

• Health Savings Account Health Care & Dependent Care Flexible Spending Accounts

• Transit and Parking Commuter Benefits

• Short-Term & Long-Term Disability

• Tuition Reimbursement Personal Development Certifications & Learning Opportunities

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• annual membership

• Employee Assistance Program

• Supplemental Benefits via Corestream (Critical Care Hospital Indemnity Accident Insurance Legal Assistance and ID theft protection etc.)

• Position may be eligible for a discretionary variable incentive bonus

About Guidehouse

Guidehouse is an Equal Opportunity EmployerProtected Veterans Individuals with Disabilities or any other basis protected by law ordinance or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

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