Computer System and Desktop Support Specialist
Job Location:
Wichita, KS - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Labcorp is a global leader in laboratory services providing the insights and answers that help healthcare providers patients researchers pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science data technology and laboratory network we advance diagnostics accelerate innovation and help address some of the worlds most important health challenges. As we shape the future of healthcare we are leveraging advanced technologies intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise youll have the opportunity to do meaningful work grow your career and make a real impact on peoples health around the world. Together were improving health and improving lives.
Labcorp is seekinga Computer System and Desktop Support Specialist to join its team! This position will workonsitein Wichita and will also support nearby sites in the surrounding area.
Work Schedule:Monday Friday 8am-5pm
Address:2916 East Central AvenueWichita KS 67214
Job Responsibilities:
- Support laboratoryPatient Service Center (PSC)andIn-Office Phlebotomist (IOP)sites within theWichitaKS area
- Support Install and configure hardware/software for desktop support
- Troubleshoot problems and provide technical support for software and hardware
- Respond to all customer inquiriesin a timely manner
- Place orders for IT-related hardware and complete asset management once received
- Meet with vendors for installation questions and directions onsite(Examples: Data cabling Instrument Vendors Ricoh Vendors)
- Assistas smart hands for IT hardware installations and validations all is working as expected
- Manage tickets for Issues and projects in ServiceNow
Minimum Qualifications:
- High school diploma or equivalentwith 4yearsexperienceconfiguring PCs and desktop support ORAssociates Degreewith 2yearswork experience
- 2 years or more experience with hardware and software support
- 1 year or more experience supporting Windows 11 desktop support
Preferred Qualifications:
- 6 months or more experience configuringPCsin a lab environment
- 6 monthsor more experience withCerner and Soft
- Current orpreviousLabcorp experience
Additional Job Standards:
- Abilityto lift IT hardware up to 50lbs
- Ability to travel to various sites as needed(approximately 20%)
- Advanced knowledge of system integration concepts tools and methodologies
- Strong troubleshooting and problem-solving skills for complex cross-system issues
- Ability to work independently with minimal oversight on advanced technical work
- Experience influencing technical direction and guiding decision-making without direct authority
- Strong communicationskills to convey complex technical concepts to diverse audiences
- Commitment to mentoring collaboration and continuous learning
Benefits:Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including:MedicalDental Vision Life STD/LTD 401(k) Paid Time Off (PTO) or Flexible Time Off (FTO) Tuition Reimbursement and Employee Stock Purchase regularly scheduled to work less than 20hoursCasual Intern and Temporary employees are only eligible toparticipatein the 401(k) who are regularly scheduled toworka 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information pleaseclick here.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race religion color national origin sex (including pregnancy childbirth or related medical conditions) family or parental status marital civil union or domestic partnership status sexual orientation gender identity gender expression personal appearance age veteran status disability genetic information or any other legally protected characteristic. Additionally all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
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Required Experience:
IC
About Company
Labcorp helps patients, providers, organizations, and biopharma companies to guide vital healthcare decisions each and every day.
