Computer Support Technician
Job Location:
Blacksburg, VA - USA
Weekly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Job Description
This position will work with the IT Operations Manager to provide end-user support to Undergraduate Admissions and other select Enrollment Management departments as needed. This will involve troubleshooting running diagnostics repairing computers and equipment and resolving other technical issues. The Computer Support Technician will assist in performing routing maintenance on installed computer equipment following established procedures and policies ensuring that computers run optimally and that users are able to work effectively. Position may also assist with Audio/Visual setup and/or events when necessary.
Required Qualifications
Experience with installing operating and troubleshooting computer hardware and software
Experience installing computer peripherals such as printers scanners or similar devices
Experience with Windows and Mac Operating systems
Experience in providing good customer service
Experience with operating and troubleshooting issues with Audio/Visual equipment
Ability to work within a team to meet departmental needs along with fortifying departmental procedures and policies.
Preferred Qualifications
Experience with device and patch management tools such as BigFix Kaseya JAMF or Microsoft Intune
Experience with ticketing systems such as Spiceworks or ServiceNow
Experience within an IT Help Desk environment or related role
Experience with managing and troubleshooting Apple mobile devices
Experience with managing and troubleshooting Linux Operating systems and digital signage
Pay Band
3
Overtime Status
Non-Exempt: Eligible for overtime
Appointment Type
Regular
Salary Information
Commensurate with experience min. starting of $20/hr
Hours per week
28-32
Review Date
September 14 2026
Additional Information
The successful candidate will be required to have a criminal conviction check.
About Virginia Tech
Dedicated to its mottoUt Prosim(That I May Serve) Virginia Tech pushes the boundaries of knowledge by taking a hands-on transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world Virginia Tech is aninclusive communitydedicated to knowledge discovery and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36000 undergraduate graduate and professional students in eightundergraduate colleges aschool of medicine aveterinary medicinecollegeGraduate School andHonors College.The university has a significant presence across Virginia including Blacksburg the greater Washington D.C. area the Health Sciences and Technology Campus in Roanoke sites in Newport News and Richmond and numerousExtension officesandresearch institutes.A leading global research institution Virginia Tech conducts more than $650 million in research annually.
Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective along with opportunities for unique and impactful professional development.
Virginia Tech does not discriminate against employees students or applicants on the basis of age color disability sex (including pregnancy) gender gender identity gender expression genetic information ethnicity or national origin political affiliation race religion sexual orientation or military status or otherwise discriminate against employees or applicants who inquire about discuss or disclose their compensation or the compensation of other employees or applicants or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation please contact Samantha Boydat during regular business hours at least 10 business days prior to the event.
Required Experience:
IC
About Company
Virginia Tech, founded in 1872 as a land-grant institution, is currently ranked as a Top 25 Public University by US News & World Report and a Top 25 Public Research University by the National Science Foundation. Through a combination of its three missions of learning, discovery, and e ... View more
