Computer Maintenance Technician, Senior Academic Technology Services
Job Location:
Laramie, WY - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Join Our Campus Community!
Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission vision and values. If your expertise and experience align with the goals of our institution we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today!
Why Choose Us
At the University of Wyoming we value our employees and invest in their success. Our comprehensive benefits package is designed to support your health financial security and work-life balance. Benefits include:
- Generous Retirement Contributions:The State contributes over 15% of your gross salary. With your mandatory employee contribution the total contribution toward your retirement plan exceeds 19%.
- Exceptional Health & Prescription Coverage:Enjoy access to medical dental and vision insurance with competitive employer contributions that include 4 deductible options to suit your needs.
- Paid Time Off:Benefit from ample vacation sick leave paid holidays and paid winter closure.
- Tuition Waiver:Employees and eligible dependents can take advantage of tuition waivers supporting continuous education and professional growth.
- Wellness and Employee Assistance Programs:Stay healthy with wellness initiatives counseling services and mental health resources.
At the University of Wyoming we are committed to creating a supportive and enriching workplace. To learn more about what we offer please refer to UWs Benefits Summary.
JOB TITLE:
Computer Maintenance Technician Senior
JOB PURPOSE:
Provide basic routine advanced and expert licensed computer system and computer peripheral repairs troubleshoot problems perform repairs and maintenance services install/upgrade hardware and software computer applications and computer peripheral equipment and/or purchase supplies parts and equipment and maintain inventory.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provide system and software configuration.
- Work with user consultants to discuss computer application(s) system or network problems and provide possible remedies which may include recommendation of purchase of hardware software and/or system equipment.
- Provide repair or replacement cost estimates; maintain assigned budget and monitor expenditures.
- Maintain assigned inventory; order supplies as needed following department and university protocol for purchases.
- Install maintain and upgrade hardware and software computer applications and computer peripheral equipment (printers scanners etc.).
- Investigate analyze and resolve basic and advanced hardware and associated software and communications problems on university computer systems; perform repairs and maintenance on a wide range of pc-based computers and peripherals.
- Evaluate existing computer systems hardware and perform system upgrades; based on customer needs customize and test computer systems and resolve configuration conflicts and errors.
- Process problem reports; document the progress of projects. Produce purchasing and progress reports.
- Train and supervise student employees as appropriate.
- Maintain a high-level quality of customer service standards in dealing with and responding to questions.
- Work with vendors on warranty issues and exchanges. Stay current meeting licensing criteria and with new computer-related technology.
SUPPLEMENTAL FUNCTIONS:
- May be required to work extended hours on emergency repairs.
- May work on computers and related equipment in large or small computer labs.
- Attend meetings as directed.
- Perform miscellaneous job-related duties as assigned.
COMPETENCIES:
- Attention to Detail
- Technical/Professional Knowledge
- Developing Organizational Talent
- Service Orientation
- Quality Orientation
- Adaptability
MINIMUM QUALIFICATIONS:
Education: Associates degree or similar vocational degree in Computer Systems
Experience: 2 years work-related experience
Required licensure certification registration or other requirements:
- Valid drivers license with a motor vehicle record (MVR) compliant with the Driving for University Business SAP.
- Lenovo certification and recertification as required.
- Dell Premier Access Technician certification and recertification as required.
- HP Compaq Technician certification and recertification as required.
- All certifications are required or the ability to obtain within 6 months of hire.
DESIRED QUALIFICATIONS:
- Additional experience installing maintaining and repairing hardware/software/peripherals
- Technical support / customer service experience in a higher-ed or comparable institutional setting
- Strong troubleshooting communication and organizational skills
REQUIRED APPLICATION MATERIALS:
Complete the online application. The department additionally requests candidates upload the following document(s) for a complete application:
- Cover letter
- Resume
- Contact information for four work-related references (references will only be contacted if you are selected as a finalist for the position).
This position will remain open until filled. Complete applications received by 08/04/2026 will receive full consideration.
WORK LOCATION:
On-campus: This position provides vital support to campus customers and the successful candidate must be available to work and perform essential job functions on campus understanding our location is at 7220 feet above sea level.
WORK AUTHORIZATION REQUIREMENTS:
The successful candidate must be eligible to work in the United States as sponsorship for any work authorization or work visas is not available for this position.
HIRING STATEMENT/EEO:
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected compliancewith the ADA Amendments Act (ADAAA) if you have a disability and would like to request an accommodation to apply for a position please contact us at or email.
ABOUT LARAMIE:
The University of Wyoming is located in Laramie a charming town of 30000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university helping to make it a leader in academics research and outreach with state-of-the-art facilities and strong community ties. We invite you to learn more about Laramie by visiting the About Laramie website.
Located in a high mountain valley near the Colorado border Laramie offers both outstanding recreational opportunities and close proximity to Colorados Front Range and the metropolitan Denver area. Laramies beautiful mountain landscape offers outdoor enjoyment in all seasons with over 300 days of sunshine annually. For more information about the region please visit Experience:
Senior IC
