Compute Virtualization & Storage Group Lead, EIT

Position Description: Position SummaryThe National Radio Astronomy Observatory (NRAO) is a prestigious research and development organization that plays a vital role in the study of the universe. Associated Universities Inc. (AUI) is a nonprofit organization that manages and operates the NRAO under a cooperative agreement with the National Science Foundation. The Observatory is a hub for technological and scientific collaboration operating state-of-the-art radio telescope facilities for use by the international scientific community. The Observatory has been instrumental in the study of black holes galaxies and the early NRAO Enterprise IT (EIT) is seeking a Group Lead/Manager for Compute Virtualization & Storage Services to join the team. The Manager Compute Virtualization & Storage Services is responsible for the leadership management operational performance and strategic development of enterprise compute virtualization storage backup and recovery services. This position provides direct supervision of technical staff while establishing standards procedures service-level objectives and performance metrics that ensure reliable secure scalable and efficient infrastructure services across all organizational locations. The Manager is accountable for operational excellence team performance service reliability capacity planning lifecycle management operational governance vendor management and continuous improvement initiatives supporting compute and storage position is based preferably at the NRAO headquarters in Charlottesville Virginia; or Albuquerque You Will be Doing:Directly supervise Compute Virtualization Storage and Backup Services performance objectives and service performance evaluations and career development enterprise server and virtualization storage infrastructure and backup and maintain standard operating procedures for compute virtualization storage and backup operational runbooks and recovery and monitor KPIs and service level objectives (SLOs).Develop operational dashboards and reporting operating budgets and capital expenditure vendor relationships and support operational maturity automation and continuous improvement ResponsibilitiesProvides direct supervision of the Compute Virtualization & Storage Team. Responsible for hiring performance evaluations workload management corrective action training succession planning and professional development EnvironmentWork is mission driven team oriented and typically performed in an office setting within a research or development environment. There may be periodic visits to network and data center facilities. Occasional travel between organizational locations may be required. Participation in major incidents maintenance activities recovery testing and strategic planning sessions may occur outside normal You Are: You have:a Bachelor degree in Information Technology Computer Science Engineering Information Systems Business Administration or related field or equivalent experiencea minimum seven years of progressively responsible infrastructure experiencea minimum of three years of supervisory experience managing technical teamsexperience supporting enterprise compute virtualization storage and backup environmentsTechnical Knowledge:Compute Infrastructure ManagementVirtualization PlatformsStorage SystemsData Protection and Backup TechnologiesDisaster Recovery and Business ContinuityIT Service Management (ITSM)Capacity PlanningInfrastructure MonitoringLifecycle ManagementVendor ManagementBudget PlanningWhile not required you may have:Experience supporting geographically distributed implementing infrastructure automation initiativesExperience developing infrastructure operational maturity programs CertificationsITIL FoundationsProject Management Professional (PMP)Competency SummaryLeadershipOperational ExcellenceStrategic ThinkingCommunicationCollaborationProblem SolvingAccountabilityContinuous ImprovementAdditional RequirementObservatory employees must be authorized to work in the United States. The Observatory presently cannot sponsor new H-1B Visas for this Rewards: CompensationThe starting salary of this position is between $123800 and $153000. Factors which may affect starting pay may include; education experience skills competencies other qualifications of the successful candidate as well as internal equity and labor market :Associated Universities Inc (AUI) offers a comprehensive benefits package addressing the needs of employees and their families with most benefits beginning on the first day of employment subject to eligibility requirements. AUI provides:Excellent paid time off (13 holidays annual accrual of up to 24 vacation days)Medical dental and vision plans are effective on the first day of retirement benefit contributes an amount equal to 10 percent of a qualified participants base pay with no required employee Total Rewards for more Instructions: For consideration select the Apply button above. Please be prepared upload a cover letter describing your interest in this position along with a current resume. Equal Opportunity Employer Statement: AUI is an equal opportunity employer. To view our complete statement please visit If you require reasonable accommodation for any part of the application or hiring process you may submit your request by sending an email to PM20