Compliance Coordinator

Roto-Rooter is seeking a National Accounts & Compliance Coordinator to join our fast-growing National Accounts team at our corporate headquarters. This is a full-time on-site position based out of downtown Cincinnati OH.

The National Accounts & Compliance Coordinator supports the organizations national sales efforts by managing key account setup and maintenance while ensuring compliance with internal policies and external requirements. This role serves as a liaison between sales operations and compliance teams to ensure seamless onboarding accurate data management and adherence to all regulatory and contractual obligations.

You will also be provided with company-paid parking at a nearby parking facility.

Key Responsibilities:

• Coordinate the setup and maintenance of National Account customers across all required systems and platforms
• Maintain and monitor multiple compliance portals ensuring all documentation certifications and requirements are current and accurate
• Maintain and monitor Vendor Management portals.
• Serve as the primary point of contact for incoming National Sales Leads and inquiries related to national accounts and compliance routing issues to appropriate teams
• Collaborate with internal departments (Sales Operations Finance Legal/Compliance) to gather and verify required information
• Track and manage compliance deadlines renewals and updates to avoid disruptions in business
• Identify process improvements to enhance efficiency in account management and compliance tracking
• Coordinate trade show activities including event logistics booth setup materials preparation and communication with internal teams and external vendors.

Qualifications:

• 2 years of experience in sales operations account coordination compliance or administrative support
• Strong organizational skills with the ability to manage multiple systems and deadlines
• High attention to detail and accuracy
• Excellent communication and cross-functional collaboration skills
• Experience with Salesforce (or similar CRM systems) required
• Proficiency in Microsoft Office Suite (Excel Outlook Word) required

Preferred Skills:

• Experience working with national accounts
• Familiarity with compliance systems vendor portals or regulatory documentation
• Ability to prioritize in a fast-paced environment
• Intermediate to advanced Microsoft Excel skills (e.g. Pivot Tables VLOOKUP)

At Roto-Rooter we believe our greatest investment is in our employees. We prioritize the health and well-being of our team and their families. Thats why we offer an extensive employee benefit package including:

• Medical insurance with a Prescription Drug Card
• Accident and Critical Illness Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Training
• Life Insurance
• Matching 401K Retirement Savings Plan
• Tuition Reimbursement
• Profit Sharing

Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout our 90 years in business weve found that military training and structure are a great fit at our company.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race religion color sex gender age national origin veteran status military status disability gender identity sexual orientation genetic information or any other characteristic protected by law.