Compliance Assistant
Worcester, MA - USA
Job Summary
Compliance Assistant
Schochetis seeking aCompliance Assistantto join our Compliance team atPlumley Village in Worcester Massachusetts a 430-unit family apartment community.
Position Responsibilities
- Perform administrative and customer service functions in accordance with Compliance Department procedures.
- Assist with tracking and reviewing property files to meet time-sensitive occupancy and compliance requirements.
- Assist staff with file processing in accordance with company guidelines.
- Process income certifications and recertifications for multiple affordable housing programs and maintain accurate information in the Yardi database.
- Assist residents with completing understanding and signing documents related to housing assistance and program requirements.
- Collect and organize all required documentation for tenant files in accordance with HUD and federal management standards.
- Review tenant files to ensure all required documents are present current accurate and properly organized.
- Organize current files and purge outdated documentation in accordance with established rules and procedures.
- Respond to tenant questions and concerns including questions regarding leases rent copies of documents and other housing-related matters.
- Answer telephone inquiries regarding property waitlists and application procedures.
- Listen to document and appropriately address tenant complaints including roommate and overcrowding concerns.
- Perform other duties as assigned by property management staff.
Qualifications
- Bilingual Spanish/English required.
- Professional certification in affordable housing compliance is required within a few months of beginning employment.
- Excellent mathematical skills including the ability to calculate income and rent accurately.
- Strong verbal and written communication skills.
- Excellent customer service skills and the ability to interact professionally with residents and staff.
- Strong attention to detail organization follow-through and time-management skills.
- Proficiency with Microsoft Office includingWord Excel and PowerPoint.
Why Schochet
For more than 50 years Schochet has built a culture centered on professional growth collaboration and long-term employee relationships. Youll join a team of experienced professionals who are passionate about developing and preserving quality housing and strengthening the communities we serve.
We offer a comprehensive benefits package from day one including:
Health Dental 401(k) 3 weeks of vacation accrued 12 paid holidays 5 sick days 3 personal days Additional employee perks
Ready to Make a Difference
Please submit your resume to . For more information contact Robin at or visit Schochet.
Pre-employment background screening and drug testing are required. Schochet is an Equal Opportunity Employer.
Required Experience:
Junior IC