Complex People Services Manager

Overview The Area People Services (Human Resources) Manager is responsible to manage the development implementation and administration of People Services functions including recruitment training and development benefits administration employee relations and employment law this role you will support the area director to manage the day-to-day operations of the People Services department. You will execute strategies that serve to attract retain and develop diverse premiere talent. As a valued member of the CoralTree team youll receive a comprehensive benefits package that includes: Group medical dental vision life and disability benefits. Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement An employee assistance program. Paid time off/sick time Participation in a 401(k) plan with a company match. Free team member room nights Join us in creating unforgettable experiences for our guests building vibrant communities and shaping the future of travel and hospitality. Responsibilities Provides general People Services support as the department resource and manages the day-to-day operations with a heavy focus on recruitment and employee relations. Complies and maintains complete knowledge of all company policies & procedures. Proficient in all human resources functions state and federal regulations. Leads the recruitment process including posting open positions on job site boards using an applicant tracking system and arranging/participating in career fairs conducts background and reference checks. Handles the onboarding of new hires and is responsible for the daily administration of team member files in the HRIS (data entry). Maintains data entry of new hires terminations transfers and promotions in HRIS. Monitor and maintain Leave of Absence programs to include leave entitlement and FMLA administration. Answer questions regarding 401K Plan vacation and other ancillary benefits. Assists with team member room rate program & premise pass requests. Responsible for benefits administration including monthly billing reconciliation of property premium report assisting with the enrollment process and termination of coverage. Assist with Performance Management and ensures evaluations are completed on time. Partner with area director to organize/execute team member functions including NHO trainings meetings recognition events engagement surveys open enrollment etc. Provide guidance to leadership team in coaching counseling and disciplinary actions. Utilize an open door policy to address employee problems or concerns in a timely manner and handles confidential team member investigations. Performs periodic audits of employee files and records to ensure that all required documents are collected and filed appropriately. Prepares for annual internal/external audits. Ensures compliance with all people services legal requirements. Maintains the integrity and confidentiality of people services files and records. Responds to unemployment claims. Participates with Safety Committee. Attends all hotel-required meetings and training. Maintains high standards of personal appearance and grooming. Assist with special projects and other duties assigned by management Qualifications Minimum of 5-7 years of professional management experience in People Services required. Bachelors Degree in Human Resources. PHR or SPHR Certification is a plus. Experience and working knowledge of hotel business required. Computer competency with Microsoft Office products including experience with ATS & HRIS. iCIMS and UKG knowledge is a plus. Hands-on People Services leader with a servants heart that thrives in a high-volume environment. #LI-onsite #LakeNonaWave
Provides general People Services support as the department resource and manages the day-to-day operations with a heavy focus on recruitment and employee relations. Complies and maintains complete knowledge of all company policies & procedures. Proficient in all human resources functions state and federal regulations. Leads the recruitment process including posting open positions on job site boards using an applicant tracking system and arranging/participating in career fairs conducts background and reference checks. Handles the onboarding of new hires and is responsible for the daily administration of team member files in the HRIS (data entry). Maintains data entry of new hires terminations transfers and promotions in HRIS. Monitor and maintain Leave of Absence programs to include leave entitlement and FMLA administration. Answer questions regarding 401K Plan vacation and other ancillary benefits. Assists with team member room rate program & premise pass requests. Responsible for benefits administration including monthly billing reconciliation of property premium report assisting with the enrollment process and termination of coverage. Assist with Performance Management and ensures evaluations are completed on time. Partner with area director to organize/execute team member functions including NHO trainings meetings recognition events engagement surveys open enrollment etc. Provide guidance to leadership team in coaching counseling and disciplinary actions. Utilize an open door policy to address employee problems or concerns in a timely manner and handles confidential team member investigations. Performs periodic audits of employee files and records to ensure that all required documents are collected and filed appropriately. Prepares for annual internal/external audits. Ensures compliance with all people services legal requirements. Maintains the integrity and confidentiality of people services files and records. Responds to unemployment claims. Participates with Safety Committee. Attends all hotel-required meetings and training. Maintains high standards of personal appearance and grooming. Assist with special projects and other duties assigned by management
Minimum of 5-7 years of professional management experience in People Services required. Bachelors Degree in Human Resources. PHR or SPHR Certification is a plus. Experience and working knowledge of hotel business required. Computer competency with Microsoft Office products including experience with ATS & HRIS. iCIMS and UKG knowledge is a plus. Hands-on People Services leader with a servants heart that thrives in a high-volume environment. #LI-onsite #LakeNonaWave