Enter a job title or keyword

Complex Director of Sales

StepStone Hospitality

Job Location:

Fort Mill, SC - USA

Monthly Salary: Not provided by the employer

Posted: 23 May 2026 (30+ days ago)

Application Deadline: 20 August 2026

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Full-time

Description

StepStone Hospitality is looking for a talented and strategic-minded Area Director of Sales to join our team at the Holiday Inn Express Ballantyne Hotel in NC and the TownePlace Suites Fort Mill Hotel in SC. If you thrive in a fast-paced multi-property setting and enjoy partnering with operations and revenue managements to drive financial success wed love to hear from you!

As an Area Director of Sales your primary objectives are...

Establish and maintain relationships with current clients and identify new business from a result of the relationshipBe responsible for proactively soliciting and managing group / catering related opportunitiesEffectively source out new corporate clientsProspect to identify and close new business and conduct site tours for potential clients at both locationsWork with the General Managers of each property and the VP of Sales and Marketing to achieve required sales goals.Respond to all sales inquiries RFPs and other leads accurately timely and in a professional mannerType correspondence reports and necessary forms i.e. contracts as well as prepare proposals or other letters as directedImplement sales policies and procedures as developed in the annual Marketing PlanMake personal sales callsDevelop creative marketing techniquesDevelop and maintain relationships with the local Chamber of Commerce and Convention and Visitors BureauParticipate in the preparation of the annual hotel budgetMaintain and correct procedures for credit control financial transactions and security of financial assetsManage and develop sales team including training counseling evaluating and rewarding behaviorsRespond and resolve guest requests complaints or questions in a courteous and timely mannerParticipate in the Executive committee including sharing and communicating knowledge and by attending weekly or monthly meetings.Other duties as assigned

Requirements

Have at least 2 years of experience in a hotel sales management role
Comprehensive knowledge of market position OCC ADR banquet and food and beverage revenues overall GOP pricing and rate structures sales strategies yield management booking trends and future hotel planning.
Be fully knowledgeable of competitive markets outside the area.
Be fully knowledgeable of the capabilities and limitations of the hotel and departments that may impact sales strategies.
Achieve and exceed individual and team annual goals as established by the annual Marketing Plan.
Be fully knowledgeable of the role of rooms merchandising as it pertains to overall revenue and to periodically evaluate assess and revise the parameters of the program.
Must have comprehensive knowledge of the English language to effectively communicate with guests associates and vendors.
Ability to assist with the design and preparation of statistical reports and presentations as needed.
Ability to accurately report information.
Ability to assist with various office tasks as needed.
Ability to scrupulously follow all StepStone and hotel policies and procedures.
Ensures that he/she adheres to all sales administrative processes that are in place from the StepStone Corporate Office.
Attend required meetings.
Minimum lifting and pulling of 20 pounds.
Pushing bending stooping upward reaching manual dexterity
Must add to the camaraderie of the hotel by helping to celebrate the successes of coworkers
Must have a comprehensive knowledge of all hotel departments and functions.
Must have a comprehensive knowledge applicable Federal state and local health safety and legal regulations.
Must have exceptional mathematical and computer skills.