Complaint Investigator

Role SummaryThe Complaint Investigator will manage their assigned workflow and provide support for the complaints role will focus on complaint intake performance of complaint investigations and complaint sample processing along with other administrative tasks as ResponsibilitiesPerform initial complaint intake including acknowledgement of initial complaint receipt and opening the initial complaint assigned complaint initial complaint sample intake including logging samples completing associated sample logs and tracking sample with other tasks in support of complaint investigations including but not limited to reviewing traceability documents working with QC Labs regarding complaint sample testing document creation and review and completion and review of logbook entriesBasic QualificationsA minimum of 3 years relevant work experience BS (science-based field preferred)Quality Assurance experience within the pharmaceutical industry or a related fieldPreferred:Experience performing working in a Quality Management System (QMS).#LI-Onsite