Community Support Team Qualified Professional – Rutherfordton, NC

Community Support Team Qualified Professional Rutherfordton NC

• Do you prefer working where the need is not behind a desk

• Do you stay engaged when progress is slow and requires repeated contact over time

• Do you see value in showing up for someone even when they are not yet fully engaged in services

• Do you believe support should adapt to the person not the other way around

This role is based in Rutherfordton NC and combines community-based support with a significant amount of virtual coordination documentation and follow-up.

Work is split between:

• Community settings (home visits local environments public spaces)
• Virtual meetings (care coordination team communication service planning follow-ups)

You will work with individuals who may be in underserved areas or not currently connected to stable services. A large part of the work is maintaining contact and building consistency over time.

• Support individuals experiencing mental health or substance use challenges in community and virtual settings
• Meet clients where they are physically and in terms of engagement level
• Maintain regular contact including when participation is inconsistent
• Coordinate care plans with internal teams and external partners
• Document visits virtual sessions and progress according to agency standards
• Help individuals connect to services resources and supports available locally
• Identify barriers to care access in underserved areas and adjust approach accordingly

• Bachelors degree in human services social work psychology or related field preferred
• Experience working with mental health or substance use populations preferred
• Comfort working independently in community settings and structured virtual environments
• Strong written communication for documentation and coordination
• Valid drivers license and reliable transportation required

• Combination of in-person community work in Rutherfordton NC and scheduled virtual meetings
• Frequent coordination across different levels of service engagement
• Work with individuals who may be entering services for the first time or re-engaging after gaps in care
• Exposure to situations where support systems are limited or developing

• Direct impact on access to care in communities with limited resources
• Opportunity to build consistent support relationships over time
• Work that connects individuals to services they may not otherwise reach independently
• Role focused on continuity not one-time intervention

If you can work across community settings and virtual coordination and you are comfortable supporting individuals over time as engagement builds apply to join Pathways to Life in Rutherfordton NC.

Pathways to Life is an EEO Employer M/F/Disability/Protected Veteran Status