Community Service Specialist 2 Positions Available

Join the vibrant community at California State University Long Beach (CSULB)!

Located just three miles from the Pacific Ocean CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campusone of the largest in the CSU systemserves more than 42000 students and is known for its commitment to student success innovation and impactful academic and research initiatives.

As a member of the CSULB community youll experience a dynamic environment filled with cultural landmarks collaborative energy and opportunities to make a meaningful difference.

Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy offering miles of beaches year-round sunshine a thriving arts and food scene and convenient access to both Los Angeles and Orange County. Its an ideal place to grow your career while enjoying everything Southern California has to offer.

Join the California State University (CSU) and explore career opportunities that advance student success and strengthen Californias futureoffering competitive compensation comprehensive benefits and professional growth.

The Community Service Specialist (CSS) position supports campus safety operations by patrolling campus access areas to promote a safe environment for students faculty staff visitors and contractors. During periods of reduced campus activity the position provides additional public safety facility security and community support services in coordination with the CSULB Police Department.

• Safety Services - Monitor and direct pedestrian bicycle and vehicle traffic in high-volume areas of campus to promote safe movement throughout the campus environment. Act as a visible safety presence at designated crossing locations and assist students faculty staff visitors contractors and delivery personnel with navigating temporary traffic patterns detours and restricted access areas. Coordinate with stakeholders including contractors personnel campus departments and CSULB Police Department regarding traffic and safety concerns. Immediately notify CSULB PD of hazards unsafe conditions collisions emergencies or incidents requiring police response.
• Security Services - Patrol campus facilities and surrounding areas on foot to protect campus community members and visitors from hazards such as fire theft vandalism trespassing unsafe conditions and other public safety concerns. Assist in the enforcement of campus rules and regulations. Notify the CSULB Police Department of incidents requiring police services. Write incident reports documenting activities and observations that do not require formal police investigation. Check open and secure campus facilities and assist with monitoring coordinating and testing alarm systems as assigned.
• Public Safety Support - Provide support and assistance to the CSULB Police Department and other campus departments as needed. Participate in emergency preparedness and response training and take action during emergencies as trained and directed. Meet with supervisors campus partners and project stakeholders regarding operational safety concerns traffic management and campus support needs. Assist with safety monitoring during campus events construction activities and other operational assignments.
• UPDs Unmanned Aircraft Systems (UAS) Program - Assigned to support the Departments Unmanned Aircraft Systems (UAS) Program in accordance with applicable laws regulations CSU policy and departmental procedures. Responsibilities may include operating department-authorized drones when appropriately certified assisting with mission planning equipment maintenance data management documentation training and providing aerial support for emergency management public safety operations inspections special events and other authorized departmental functions. Employees may also be required to provide operational coordination mission support or other UAS-related duties consistent with their classification qualifications and departmental needs.
• Campus Community Support - Provide general information directions and assistance to students faculty staff and visitors. Assist with the physical logistics for campus events emergencies and operational activities as assigned. Provide safety escorts for students faculty and staff when needed. Serve as a professional and customer service-oriented representative of the CSULB Police Department at campus events and daily interactions. Support campus safety initiatives and promote a welcoming and safe campus environment.

University Police

1.0 time-base 40 hours per week.

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Community Service Specialist I

Salary placement is determined by the education experience and qualifications the candidate brings to the position internal equity and the hiring departments fiscal resources.

• Hiring Range: The hiring range for this position is $3461 (Step 1) - $4137 (Step 10) per month commensurate with candidates education experience skills and training.
• CSU Classification Salary Range: The CSU Classification Salary Range for this position is $3461 (Step 1) - $5043 (Step 20) per month.

At California State University (CSU) we prioritize the health growth and success of our employees. Our benefits program reflects our commitment to your overall well-being.

To be eligible for full benefits employees must be appointed at least half-time (.50 FTE) with an appointment lasting more than six months and one day. Benefits eligibility and offerings may vary based on appointment type classification and applicable collective bargaining agreement. Eligible employees may have access to a comprehensive benefits package that can include:

• Paid Time Off: Up to 24 vacation days per year (based on employee group and/or length of service) 14 paid holidays and 12 sick days annually with unlimited accrual.
• Health Coverage: A variety of medical dental and vision plans.
• Retirement Plans: Participation in the CalPERS defined benefit plan along with voluntary savings options such as 403(b) 401(k) and 457 plans.
• Educational Benefits: Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
• Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
• Additional Benefits: Wellness programs professional development opportunities and insurance options including life disability and pet insurance.

Candidates are encouraged to review the appropriate CSU Employee Benefits Summaryfor details specific to their position. Additionally the CSU Total Compensation Calculator is available to help prospective employees understand the full value of the CSU benefits package and how it complements base salary.

The ideal candidate is capable of learning and applying procedures and regulations related to campus security public safety and library operations while interacting effectively with a diverse range of individuals including students faculty staff visitors and law enforcement personnel. They demonstrate professionalism tact and discretion when handling sensitive situations and confidential information. The ideal candidate is observant and attentive to detail with the ability to detect and appropriately respond to potential hazards or criminal activity accurately recall incidents and take effective action to resolve parking and traffic issues. Additionally they possess strong written communication skills and can prepare clear concise and accurate incident reports.

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies procedures and guidelines including but not limited to safety civility information security and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the universitys commitment to a vision of excellence.

Equivalent to a high school diploma and six months of related experience required.

Possession of a California Drivers License required.

Successful completion of a livescan background check required.

Employees who are required to operate motorized vehicles and/or use their personal vehicle more than once a month on University business are required to take a mandatory Defensive Driving course and enroll in the DMV Employee Pull Notice (EPN) Program.

Click Apply Now to complete the CSULB Online Employment Application.

Please fill out the application completely. It is important that all sections of the online application are completed fully and accurately. Be sure to include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.

Medium work - Job involves lifting heavy weight objects (20-40 pounds) and/or 20% - 40% of the job involves standing squatting kneeling or walking. May require pushing or pulling objects within the weight limits.

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment which may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21 2017 as a condition of employment.

This position serves as a Campus Security Authority under the Clery Act and Executive Order 1107. Incumbent is required to promptly report allegations of Clery qualifying crimes that occur within a campus Clery geography.

Consistent with California law and federal civil rights laws CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race sex color ethnicity national origin or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964 Title IX of the Education Amendments of 1972 the Americans with Disabilities Act (ADA) Section 504 of the Rehabilitation Act the California Equity in Higher Education Act Californias Proposition 209 (Art. I Section 31 of the California Constitution) other applicable state and federal anti-discrimination laws and CSUs Nondiscrimination Policy. We prohibit discriminatory preferential treatment segregation based on race or any other protected status and all forms of discrimination harassment and retaliation in all university programs policies and practices.

California State University Long Beach expects respectful professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior treating others with civility and respect and refusing to tolerate abusive conduct is expected of all employees.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact .

California State University Long Beach as part of the CSU system is a State of California Employer. As such the University requires all employees upon date of hire to reside in the State of California.

As of January 1 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.