Community Service Officer II (Phoenix, AZ) (Multiple Positions)

The University Police Department is seeking a Community Service Officer for the Phoenix area. Community Service Officers maintain security and safety of people and property on the University of Arizona Phoenix-metro area campuses by patrolling in marked department vehicles and enforcing University rules and regulations. Community Service Officers conduct directed as well as self-initiated patrol in order to detect and report suspicious and criminal activity to Dispatch and other field personnel.

There is some flexibility in the FTE for this position which will be discussed at time of interview.

Visa sponsorship is not available for this position.

Outstanding U of A benefits include health dental and vision insurance plans; life insurance and disability programs; paid vacation sick leave and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services please click here.

Duties and Responsibilities:

• Patrols campus on foot bicycle or marked vehicle checking for fires vandalism suspicious activity or persons and safety/fire hazards. Situations requiring additional assistance will be referred to police. Monitors camera footage for criminal activity and reports findings to police.
• Responds to emergency calls for service such as blue light phones medical injuries and emergencies minor theft reports fires and criminal damage.
• Completes police reports on minor incidents that do not involve felony investigations including stolen property found property lost property and criminal damage.
• Activity is driven by the occurrences during the designated shift. Any pertinent information will be shared via pass along briefing/email with other shifts.
• Greets welcomes and provides exceptional customer service to all.
• Provides directions and other general informational needs.
• Performs door assists and other security related escorts on campus.
• Assists with special events.
• Locks and unlocks doors upon request and according to schedules provide by Room and Course.
• Maintains secure storage of evidence and found property per department policy.
• Performs safety inspections at designated intervals and submit work orders for repair/replacement as needed.

Knowledge Skills and Abilities:

• Ability to communicate effectively in both oral and written form.
• Skill in observing situations and detail oriented.
• Skill in talking to others to convey information effectively.
• Ability to handle difficult and stressful situations with professional composure.
• Ability to exercise sound judgment in making critical decisions.
• Ability to process and handle confidential information with discretion.
• Ability to work rotating shifts/days off and work holidays.

• High School Diploma or equivalent learning attained through experience required (GED).
• Minimum of 3 years of relevant experience required. Department will consider any relevant volunteer internship or applicable experience as it relates towards the position.
• Successfully pass an in-depth background investigation to include passing a polygraph examination.
• Must be able to work rotating shifts weekends and holidays.
• Must have a valid drivers license and ability to drive according to the University Fleet Safety Policy.