Community Relations Representative (21.35 27.07)
Job Location:
Irvine, CA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
The Community Relations Representative serves as the first point of contact for resident interactions on-site. This role focuses on fostering positive relationships managing communication ensuring smooth move-in and move-out processes resident retention and promptly resolving customer questions and concerns.
- Provides excellent customer service by anticipating customers needs addressing and taking ownership of resolving questions and concerns promptly and professionally.
- Ensures community common areas and grounds are consistently maintained to company standards proactively identifying and resolving any potential hazards.
- Completes all administrative resident services tasks and ensures they are accurately documented in the appropriate operating platform.
- Drives efficiency by adopting and maximizing the use of new and existing technologies.
- Excellent customer service skills
- Excellent communication and interpersonal skills
- Proficiency in Google Suite
- High School Diploma General Educational Development (GED) or equivalent experience
- 1-3 years
- Travel between communities may be required daily.
- Valid California drivers license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle as defined in the Companys MVR policy and is part of the essential duties of this position.)
Compensation:
Base Pay Start Rate: $21.35 - $25.87)
The Company also offers competitive benefits for full time employees including paid time off matching 401(k) and health benefits.
About Us:
Irvine Company Apartment Communities (a division of Irvine Company) offers a portfolio of more than 125 resort-style apartment communities in coastal Californias most desirable locations: San Diego Orange County West Los Angeles and Silicon Valley.
With world-class amenities resort-like surroundings and an unparalleled commitment to customer service Irvine Company Apartment Communities redefines the rental-living experience.
We take as much pride in our employee community as we do the communities we create. Its an environment populated with talented and experienced people a collaborative spirit and abundant opportunities.
Apply today to join our employee community and learn more about Irvine Company our legacy and our guiding principles.
The Irvine Company is committed to providing equal opportunity in all of our employment practices including selection hiring promotion transfer compensation termination and training without regard to race religion color sex sexual orientation gender gender identity national origin ancestry citizenship status marital status pregnancy age medical condition genetic information military and veteran status disability or any other basis protected by federal state and local law. Reasonable accommodation is available for qualified individuals with disabilities upon request.
#LI-Onsite
Required Experience:
Unclear Seniority
About Company
Irvine Company master plans, master builds and manages best-in-class real estate portfolio. New Homes, Apartments, Office Space, Retail, Resort, Hotel
