Community Relations Liaison East Aldine Area

Under general supervision serves as a senior community representative responsible for leading outreach initiatives managing stakeholder relationships coordinating community engagement activities and representing the department within assigned service areas. Serves as a liaison between residents community organizations governmental agencies businesses and county departments to identify needs resolve concerns and advance departmental priorities. This position develops outreach strategies coordinates public engagement efforts advises leadership regarding community issues and emerging concerns and supports high-visibility initiatives and programs throughout the community.

Duties & Responsibilities:

Community Outreach and Stakeholder Engagement

• Serves as the primary representative for assigned geographic areas by developing and maintaining relationships with residents civic organizations schools businesses faith-based organizations chambers of commerce governmental entities and community stakeholders.

Community Relations and Constituent Services

• Responds to constituent concerns evaluates community needs identifies appropriate resources coordinates solutions with county departments and external organizations and follows up to ensure issues are addressed.

• Serves as a trusted point of contact for residents and community leaders.

Public Engagement and Outreach Strategy

• Develops and implements outreach strategies to increase public awareness of county programs services projects and initiatives.

• Identifies engagement opportunities coordinates outreach activities and recommends communication approaches to maximize community participation.

Programs Events and Community Initiatives

• Plans develops coordinates and leads community events public meetings educational programs town halls outreach activities and special initiatives.

• Coordinates logistics volunteers departmental participation community partnerships and event implementation.

Cross Department Coordination and Project Support

• Collaborate with county departments external agencies and community partners to address issues coordinate projects support public initiatives and facilitate communication among stakeholders.

Community Assessment and Leadership Advisement

• Monitors community concerns media coverage social media activity emerging issues and stakeholder feedback.

• Provides leadership with information recommendations and analysis regarding community dynamics public concerns and engagement opportunities.

Reporting and Documentation

• Prepares constituent reports meeting summaries event reports stakeholder updates and documentation of community activities.

• Maintains records and tracks issues action items and follow-up activities.

Harris County is an Equal Opportunity Employer
you need special services or accommodations please call or email .
This position is subject to a criminal history check. Only relevant convictions will be considered and even when considered may not automatically disqualify the candidate.

Education and Experience:

• Associate degree preferred in communications public administration political science public relations community development or a related field. An equivalent combination of education and directly related professional experience may be substituted to meet the minimum qualifications.

• Four (4) years of progressively responsible experience in community engagement constituent services public outreach stakeholder relations communications or related work

Licensure:

• Valid Texas drivers license required.

Knowledge Skills and Abilities:

• Knowledge of community engagement principles and stakeholder relations.

• Knowledge of local government services programs and community resources.

• Strong public speaking presentation and communication skills.

• Ability to develop and maintain effective relationships with diverse stakeholders.

• Ability to organize and coordinate multiple projects and events.

• Ability to analyze community concerns and recommend solutions.

• Ability to prepare reports presentations and briefing materials.

• Proficiency with Microsoft Office Teams QuickBase Canva social media platforms and related software.

NOTE: Qualifying education experience knowledge and skills must be documented in your job application. You may attach a resume to the application as supporting documentation butONLY information stated on the application will be used for consideration. See Resumewill not be accepted for qualifications.

• Experience planning community events managing partnerships and coordinating public engagement activities preferred.

• Bilingual English/Spanish preferred.

Position Type and Typical Hours of Work:

• This is a full-time in-person position requiring regular attendance in the office assigned service areas meetings and community events.

• The position is not eligible for routine remote or telework arrangements due to the field-based nature of the work.

• Evening weekend and holiday work is regularly required to support community meetings special events emergency response activities and outreach initiatives.

Work Environment:

• This job operates in a clerical office setting.

• This role routinely involves standard office equipment such as computers phones photocopiers filing cabinets and fax machines.

• Noise level in the work environment is usually average.

Physical Demands:

• This is largely a sedentary role; however some filing is required.

• This would require the ability to lift files of up to 50 lbs. open filing cabinets and bend or stand as necessary.

Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.