Community Outreach Worker Intake Services

JOB SUMMARY HealthRIGHT 360 a nonprofit organization and a family of programs is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services including mental health care residential and outpatient substance use treatment and primary health services. Additionally we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health we empower individuals to overcome challenges by addressing social determinants of health fostering resilience and facilitating San Francisco Intake Services Program works with high-risk populations from a variety of backgrounds. Our programs are open and welcoming to adult participants of any gender identity. We accept the majority of participants who seek Outpatient treatment including walk-ins referrals from other agencies and step-down transitional clients from residential treatment Community Outreach Worker works in collaboration and continuous partnership with the healthcare teams to provide community outreach to link individuals to HealthRIGHT 360 for integrated primary care behavioral health substance use disorder treatment oral healthcare enabling resources and other services provided within the agency. This may include both in reach to other HealthRIGHT 360 programs as well outreach to single room occupancy hotels navigation centers community resources such as free dining rooms and other areas that the target population may congregate. This position requires flexibility in hours that may include working evenings and RESPONSIBILITIESOutreach responsibilities: Provides internal program and direct community outreach to targeted in health fairs neighborhood community activities screenings and special outreach to Single Room Occupancy hotels street outreach and goes to areas where target populations may congregate such as navigation liaison with other social service organizations for referral of in internal behavioral health meetings to engage patients in primary care; Refers patients to the medical clinic for primary medical patients to Substance Use Disorder treatment programs for detox residential and outpatient in the planning and coordination of community health fairs and assist in the development and implementation of a marketing campaign to the community served by HealthRIGHT comprehensive documentation for data collection and provide statistical data and/or reports as requested or newly assigned patients from the health plan as well as those that have lapsed in to established patients to engage in clinical quality measures and panel management for preventative health and chronic disease may include evening and weekend Duties and Responsibilities: Demonstrates a clear understanding of HealthRIGHT 360s Mission Purpose and to ethical business practices by striving to perform in a manner that conforms to the highest standards of ethical behavior integrity and initiative and responsibility for decisions as an commitment to personal and companywide in the ongoing development of competencies capabilities technology and the resources needed to achieve high standards of efficiency and job duties and responsibilities with the passion and a desire to meet highest a patient centered well with healthcare team to bring patients in to care; Encourages a positive environment and experience for coworkers and patient and coworkers with dignity and confidentiality of all agency and patient related with special projects as directed by the Admissions Director in collaboration with leadership and Executive responsibilities: Ensures proper tracking of outreach efforts through thorough documentation - this documentation will include but is not limited to documentation in the electronic medical record must document contacts on a dashboard that is reported on a regular basis to the Outreach other duties as :EducationGED high school diploma or higher degree from accredited University/ working with populations from various cultures and backgrounds and demonstrates ability to provide culturally competent support to working with homeless mentally ill substance using and criminal justice working with populations with varying lifestyles ages sexual orientations ethnic and cultural backgrounds and economic working with populations suffering from working with mental health symptoms and disorders working with criminal justice population Communication: Ability to clearly and effectively communicate with diverse populations in various Communication: Proficiency in maintaining comprehensive documentation and writing and Compassion: Demonstrating sensitivity and understanding towards patients Building: Ability to create and maintain positive relationships with patients coworkers and community Collaboration: Working well within healthcare teams and contributing to a positive work Outreach: Experience in conducting outreach activities in various community Engagement: Skills in engaging and motivating patients to access and continue healthcare Competency: Understanding and respecting cultural differences in the communities : Finding and utilizing community resources to support : Flexibility in adjusting to changing circumstances and patient Knowledge: Understanding of primary care behavioral health and substance use disorder Services Knowledge: Familiarity with social service organizations and referral and Honesty: Adherence to ethical business practices and maintaining to Mission: Aligning actions and behaviors with HealthRIGHT 360s Mission Purpose and Speaking: Comfortable speaking at health fairs neighborhood activities and other community Proficiency: Ability to use various technological tools and software relevant to the Collection: Skills in gathering and reporting statistical data as : preferrable bilingual in the SF county language of co-occurring disorders and trauma informed treatment of Clinical documentation (ASAM health questionnaires progress notes etc.) of drug and alcohol addictions in county threshold REQUIREMENTSIn an 8-hr workday employee is required to perform work:Sitting2HrsStanding2HrsWalking4HrsDrivingOccasionallyIn an average month employee must travel out of town Often (>2x) Sometimes (<2x) NeverIn an 8-hr workday employee must:Not at allOccasionally(1/4-2½ hrs.)Frequently(2½-5½ hrs.)Continuously(5½-8 hrs.)Bend/stoopClimbReach above shoulder levelKneelBalancePush/pullSquatCrawlCrouchLift*Carry*** Usual number Maximum number520lbslbs** Usual number Maximum number520lbslbsJob requires:Working at heights Yes NoExplainOperating heavy machinery Yes NoWhat typeOperating desk machines Yes NoWhat typeComputer fax printer phonePrecise manual dexterity Yes NoExplainAbility to precisely and accurately transmit written data input dataExposure to extreme heat cold humidity Yes NoExplainExposure to dust fumes gases chemicals Yes NoExplain