Community Manager

Astrocade is an AI technology company building super-intelligence for the interactive world delivered through a breakout consumer platform.

Todays frontier models can write reason and generate video. None can build a world you can step into and act on. Interactive world models are one of the defining problems on the path to ASI and the foundation of the next great consumer platform. Interactivity is the holy grail of content: not something you watch but something that responds to you. Were further ahead than anyone: the only team building the intelligence and the platform together and both are already live.

Our social UGC platform lets anyone create and play interactive experiences through natural language. And its one of the fastest-growing consumer products in the world with over 30 million users in just months since launch. Creators bring to life games companions that remember and grow with them learning experiences that adapt like a great tutor and social worlds built with friends. The platform also powers our research with data no video dataset contains: millions of creators prompting and refining gives us paired data of human intent and the worlds that fulfill it and every play session produces ground-truth action-labeled interaction data at scale. All of it flows back into our models and research ships to real players in days spinning a flywheel no one else can build.

We are a small team from Google Research Meta FAIR and Stanford led alongside Fei-Fei Li with frontier-scale compute and direct ownership of core model problems. We are backed by Sequoia Capital Google NVIDIA and luminaries including Eric Schmidt and Jerry Yang.

The next foundational AI company will be built where world models meet a billion players. Were the rare place where frontier research and a breakout consumer platform are one company and where your work ships to millions not to a paper. Come build it with us.

Our creators are the product. A small hyper-engaged group of them are already building the games that make Astrocade worth showing up for and right now serving them well is a manual job that doesnt scale. As our Community Manager youll change that: youll build the direct relationships with our top creators and youll build the systems bots automations referral and payout infrastructure that make sure no creator is ever left unattended.

We benchmark everything. Youll own our single north-star metric for community engagement. This is a hands-on in-the-Discord role with real ownership over the systems underneath it we care as much about how you simplify the operation as how you grow it.

• Own the health and growth of our creator community youll define the metrics track them on a real-time dashboard and answer for them company-wide

• Build direct relationships with our top creators: make them feel seen get the most out of their work and turn them into the center of gravity for everyone else

• Automate creator service end to end bug reporting general knowledge and escalation bots so support scales past what a person can do by hand

• Recruit train and manage our moderator team to a high bar of quality and 24/7 coverage

• Ideate and run gamejams AMAs and ongoing challenges/competitions that seed and test new forms of content

• Own the referral program and the creator payout system strategy infrastructure and monitoring

• Act as the connective tissue between the community and our tech product and marketing teams so creator-facing comms reflect what creators actually care about

• Use the product every day like the rest of us: play the games build with the tools ship things

• Have 510 years in community management for consumer or tech products likely carrying a Senior CM Community Lead or Head of Community title today

• Have run optimized and grown a community before not just maintained one

• Think in metrics and in simplicity: youd rather consolidate five half-working systems into one good one than add a sixth

• Deeply care about creators with real empathy for what theyre trying to make

• Stay positive and steady in chaos your emotions never leak into how you communicate

• Are hyper-organized and communicative and always on top of it (either responding directly or routing mods to handle it)

• Have genuine curiosity to use and create with the product not just manage the channel around it

• Are Bay Area based and able to work onsite in Palo Alto

• Have managed and grown Discord servers at scale

• Come from gaming streaming or Discord-native companies (Discord Twitch Roblox Riot Supercell Rec Room Medal Epic Unity)

• Have run creator programs at creator/fan platforms (Whatnot Sleeper Fandom Patreon Substack)

• Have built bots automations or internal tooling to make community ops scale

• Competitive salary meaningful equity and performance bonus.

• 100% employer-paid medical dental and vision insurance for employees and eligible dependents.

• Flexible PTO and unlimited sick time.

• $650/month AI Tools budget to use on the tools that help you do your best work.

• $500/month Lifestyle Benefit for wellness fitness meals house cleaning and more.

• $200/month Fun Benefit to spend on hobbies travel games concerts or whatever brings you joy.

• Up to 16 weeks paid parental leave for birth parents and 12 weeks for non-birth parents plus a $1500/month childcare benefit.

• $2000 workspace setup allowance and $200/month commuter benefit.

• Daily breakfast lunch and dinner on in-office days plus regular team events and offsites.

• 401(k) retirement plan through Human Interest.
  

Join us to help build the future of interactive entertainment!

Required Experience:

IC