Community Health Worker

General Summary

Establishes trusting relationships with identified disparate population groups that strengthens the patient-provider relationship and improves patient addition disseminates health information in a culturally relevant manner and builds individual and community capacity to address health care needs.

Duties and Responsibilities

Essential Functions:

• Assesses needs of population patient or individual on an ongoing basis. Identifies barriers to care and makes appropriate recommendations for follow-up or referral.
• Educates community members either individually or in groups about how to access and/or use the health care system. Shares relevant concerns from community members with medical providers or others within the health care system.
• Identifies and utilizes culturally appropriate outreach strategies to provide specific health promotion and disease prevention education to specific population groups. This may include but is not limited to: developing and coordinating a network of community lay leaders; implementing community education and screening events and; conducting relevant follow-up with participants.
• Assists as requested in the coordination of care for clients/patients. This may include but is not limited to: facilitating enrollment in public health insurance and charity care; conducting site visits with at-risk patients/clients and; providing a cultural context for effective medical care and behavior change as part of a clinical care team.
• Evaluates program outcomes/service effectiveness through tracking participation levels conducting participant surveys reviewing chart records and engaging patient in regular follow-ups.
• Documents and maintains accurate and confidential records of client interventions.
• Actively participates on community coalitions and boards as an advocate for specific populations and as a liaison for WellSpan Health.

Common Expectations:

• Maintains established policies and procedures objectives quality assessment and safety standards.
• Enhances professional growth and development through participation in educational programs current literature in-service meetings and workshops.
• Represents WellSpan Health and Community Health Improvement professionally at national regional state and local forums.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
• Attends meetings as required.

Travel Requirements:

• Estimated Amount: - Travel required. Makes home visits.

Qualifications

Minimum Education:

• High School Diploma or GED Required

Work Experience:

• 1 year Experience in a community related position. Required

Licenses:

• Basic Life Support Upon Hire Required

Drivers License Statement:

Must possess a valid drivers license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management.

Courses and Training:

• Basic knowledge of disease prevention/health promotion. Upon Hire Required

Knowledge Skills and Abilities:

• Excellent Communication and interpersonal skills.
• Proficient in SBAR technique.
• Ability to effectively present clinical information to the care team.
• Self-motivated and dependable.
• Able to work independently.
• Ability to communicate in Spanish preferred.

Benefits Offered:

• Comprehensive health benefits
• Retirement savings plan
• Paid time off (PTO)
• Education assistance
• Financial education and support including DailyPay
• Expanded Paid Parental Leave

For additional details:Benefits & Incentives WellSpan Careers ()