Community Health Worker On Call Float

Current employees: Please apply through the employee portal to be considered for this opportunity.

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This Work Matters!

We seek leaders achievers and doers who bring skill and passion to a challenging and evolving environment. At the Multnomah County Health Department we are all inspired by the mission: We work with communities to advance health equity protect the most vulnerable and promote health and wellness for everyone and we uphold the values: Compassion and Care Empowerment Racial Equity Creativity and Integrity. We create a culture of respect trust and understanding for the highly diverse population we serve in our communities.

The Float Community Health Worker - On Call is responsible for developing and delivering activities designed to promote individual community and population health with a focus on social determinants of this exciting and dynamic role your key responsibilities will include referral outreach and care coordination health education community engagement and health promotion across both community and clinical settings such as medical dental pharmacy behavioral health.

This on call position is responsible for Community Health Worker (CHW) coverage for all 7 primary care clinics within the Portland Metro area. The individual must have flexibility with their site assignments as the employee may be asked to change clinic location with short notice.

As the Float Community Health Worker - On Call your job duties will include:

Direct Client Services and Documentation

• Provide direct client support in response to provider referrals under the Patient-Centered Medical Home model; coordinate care for clients navigating complex health and social service systems; deliver individual and family support advocacy and accompaniment to specialty appointments as needed.

• Connect clients to community and social support resources such as public benefits school-based services and aging and disability programs; conduct outreach and home visits to assess needs address barriers to care support provider interventions and promote health in the home environment.

• Complete required documentation paperwork and care coordination activities in Epic and clients electronic health record.

Health Education/Promotion

• Collaborate in the planning and delivery of interactive health education classes and presentations for diverse populations; provide culturally appropriate department-approved health education in individual family and group settings primarily through in-person programming such as walking groups grocery store tours cooking classes and etc/ with limited use of virtual formats when appropriate.

• Support clients in setting achievable health goals and building skills to understand and apply healthy information; participate in the development of or referral to programs that promote client engagement and address social determinants of health including initiatives such as nutrition education physical activity programs and community-based wellness resources.

Outreach and Community Engagement

• Establish and maintain effective working relationships with the medical care team members; participate in regular team meetings case conferences and collaborative care planning to support coordinated client-centered services; communicate appropriately regarding shared clients; and ensure documentation is completed in the electronic medical record.

• Build and sustain partnerships with community members and community-based organizations that serve the clinics client population; represent the needs and perspective of diverse communitiesincluding culturally and linguistically specific populations to strengthen collaboration improve access to services and enhance continuity of care.

Diversity and Inclusion: At Multnomah County we dont just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Health Department employee you will create a work culture of respect trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the Countys attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.

TO QUALIFY: We will consider any combination of relevant work experience volunteering education and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.

Minimum Qualifications/Transferable Skills*:

• Education/ training equivalent to associates degree.

• One (1) to four (4) years of experience working in a medical home/ clinical setting and in the social services field including skills supporting patients with complex needs and navigating health and community-based systems.

• Must be able to obtain BLS/ CPR Certification within 30 days of hire.

• Must have a valid Drivers license.

• Must pass a reference check.

Preferred Qualifications/ Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Community Health Worker (CHW) Certification

• Ability to apply an equity intersectional and anti-racist lens

• Demonstrated advanced knowledge of cultures customs and social experiences of communities experiencing marginalization and barriers to services and opportunities

• Ability to help clients navigate Health systems and connect patient to community resources

• Advanced proficiency in Electronic Health Records such as Epic

• Ability to apply trauma informed and client-center approach

• Skilled at developing and presenting in public health education classes and presentations

*Transferable skills: Your transferable skills are any skills you have gained through education work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

SCREENING AND EVALUATION: The Selection Process: For details about how we typically screen applications review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:

• Initial review of minimum qualifications

• An evaluation of application materials to identify the most qualified candidates

• Consideration of top candidates/interviews

• Background reference and education checks

Pay Equity: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidates relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.

The Application Packet: You must submit all requested items below. Failure to do so will be deemed as an incomplete application.

1. A completed online application.

2. A resume that explains all related experience (paid or unpaid) and training in your resume.

3. A cover letter that addresses:

• Your experience working with diverse teams and providing direct services to families or communities in health social services or community-based settings.

• How you meet the minimum qualifications and why are you interested in this position.

Note: The application resume and cover letter should demonstrate your work experience/ skills and how it is related to those shown in the Overview and To Qualify sections of the job announcement. Please be thorough as these materials may be scored and determine your eligibility for an interview.

Please be mindful of checking your email inbox for messages from the Recruiter as you may be emailed requesting additional information. If a response is not received in a timely manner your application may not be considered.

ADDITIONAL DETAILS:

Type of Position: This hourly on call position is eligible for overtime.

Type: Represented

FLSA: Non Exempt

Schedule: Varies based on program need

Work Location: This position will float between 7 primary care clinics within the Portland Metro area.

Serving the Public Even During Disasters:

Everyday Multnomah County staff work together to serve as a safety net for our communities. During a disaster this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather natural disaster or other types of community emergency response. During these emergency responses while typically there begins with a call for volunteers county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information please visit the Disaster Service Worker Information page.

In accordance with Oregon Law Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume cover letter and other application materials.

Diversity and Inclusion: At Multnomah County we dont just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran or protected veteran status genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans Preference: Under Oregon Law qualifying veterans may apply for veterans preference. Review our veterans preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

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Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

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