Community Engagement and Partnerships Manager

This is an internal job posting. Only former Multnomah County employees on an active recall list may apply for this opportunity through this site.

Current employees: Please apply through the employee portal to be considered for this opportunity.

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The Opportunity:

Multnomah County Library is seeking an experienced manager to lead our Community Engagement and Partnerships team. This team builds and maintains relationships with community partners and leads and provides oversight of outreach across the organization.

As the Community Engagement and Partnerships Manager you will lead the Librarys community partnership program by developing and managing location-based partner relationships with community organizations government agencies and other institutions to achieve common goals through a racial justice lens and equity based approach.

Due to departmental reorganization this is a limited recruitment per Personnel Rule 5-55: Classification of Positions Affected by Reorganization. This recruitment is only open to Library Managers in the Library Community Services workgroup.

In this role you will lead strategic planning and development of community partnerships and engagement that foster connection access programming and use of library spaces. This includes planning organizing managing and administering the community partnerships and engagement program operations and functions. Additionally you will develop and implement program and strategic planning as well as implement and assist in the development of policies procedures protocols strategies goals and objectives and business practices for the community partnership and engagement program.

You will establish and review program specific policies protocols strategies goals and objectives for community partnerships and engagement which will include the evaluation of goals objectives priorities and activities to improve performance and outcomes. You will then recommend and establish administrative controls and improvements as needed. You will develop procedures and guidelines for partnership and engagement development systemwide to avoid duplication and to align processes through a centralized system and also develop procedures related to new and/or changing regulatory requirements.

This position provides leadership and management of the librarys Community Engagement and Partnerships team which is responsible for leading community engagement efforts and providing direct library service at points of need in the community. You direct and approve the planning prioritizing assigning training and review of the work of a diverse workforce and act as a resource and provide direction guidance and leadership to staff; advise on the more complex and sensitive concerns and issues. You provide day-to-day supervision of staff on the Community Engagement and Partnerships team planning prioritizing assigning and reviewing the work of a diverse workforce. You may also select direct and manage the work of contractors and consultants.

There will be other duties assigned but you will be well supported in the execution of those duties.

The library is open and welcoming to all members of our community including individuals who may be encountering hardships or challenges that affect their behavior and interactions. This position requires someone with the ability to work respectfully and capably with people from all backgrounds and age groups. You must demonstrate a positive attitude excellent interpersonal skills cultural sensitivity and a sense of humor while working with customers co-workers and providing customer service you may encounter situations that require de-escalation or assistance from a supervisor or person-in-charge. Your ability to exercise quick and mature judgment in dealing with potentially disruptive physically dangerous or abusive customers and emergencies is crucial. This position serves as Person-in-Charge.

Multnomah County Library is committed to supporting our communities of color and other communities subjected to marginalization by centering race and intersectionality in the services we provide. As a member of our team all staff are expected to act as allies to library staff and patrons from communities of color and other groups subjected to marginalization by:

• Speaking up to support staff and patrons subjected to marginalization
• Speaking out against racism and oppression
• Demonstrating behavior that is culturally aware and sensitive

Learn more about the librarys services on our website.

To Qualify
We will consider any combination of relevant work experience volunteering education and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.

Minimum Qualifications/Transferable Skills:

• Bachelors degree in a related field or the equivalent experience.
• Knowledge and understanding of community partnership and engagement development particularly in public libraries.
• Strong cultural sensitivity and competency abilities.
• Experiencing managing in a union environment.
• Ability to pass a criminal records check should a job offer be extended. Results of the records check will be reviewed on an individualized basis. A conviction is not an automatic bar to employment.

Preferred Qualifications/Transferable Skills: You do not need to have the following preferred qualifications/transferable skills to qualify. However keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Experience delivering customer service in a library setting.
• Ability to communicate effectively with a variety of individuals.
• Experience planning preparing and implementing programs.
• Understanding of the impact of systemic oppression and its potential impact on marginalized patrons seeking library services.

Screening and Evaluation
The Application Packet:

• A completed online application.

The Selection Process: For details about how we typically screen applications review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:

• Initial review of minimum qualifications
• An evaluation of application materials to identify the most qualified candidates
• Consideration of top candidates/interviews
• Reference and criminal records checks

Additional Details:
Hybrid Telework: This position is designated as hybrid telework meaning you will be working both remotely (from home) and in person at an onsite location. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. The onsite work location for this position is the Library Operations Center at 221 NE 122nd Avenue Portland OR 97230.

Equal Pay Law: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidates relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.

Serving the Public Even During Disasters: Everyday Multnomah County staff work together to serve as a safety net for our communities. During a disaster this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather natural disaster or other types of community emergency response. During these emergency responses while typically there begins with a call for volunteers county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information please visit the Disaster Service Worker Information page.

In accordance with Oregon Law Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume cover letter and other application materials.

Diversity and Inclusion: At Multnomah County we dont just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran or protected veteran status genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans Preference: Under Oregon Law qualifying veterans may apply for veterans preference. Review our veterans preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

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Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

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