Community Development Specialist II

Agency

Dept of Health and Human Services

Division

Rural Health

Job Classification Title

Community Development Specialist II (NS)

Position Number

Grade

NC17

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest most complex agencies in the state and has approximately 17000 employees. It is responsible for ensuring the health safety and well-being of all North Carolinians providing human service needs for special populations including individuals who are deaf blind developmentally disabled and mentally ill and helping poor North Carolinians achieve economic independence.

Description of Work

The Community Development Specialist II provides technical assistance and support to North Carolinas Primary Care Safety Net by working directly with Community Health Grant and Medication Assistance Program sites throughout the state. The role supports site and process development outreach and compliance activities to help agencies meet program and financial requirements including performance goals and measures.

Work includes monitoring grants conducting financial and data analysis preparing quarterly performance measurement surveys and assessing statewide needs related to prescription assistance community health and electronic technology services. The position also strengthens services for vulnerable populations through technical assistance program development contract monitoring provider recruitment and evaluation activities. The role functions as a resource for agencies developing grant programs and implementing State requirements.


Key Duties Include:
Monitor Community Health Grants and Medication Assistance Program grants and assist contractors in developing outcome measures aligned with national care standards.

Conduct contract monitoring financial monitoring and data analysis to evaluate achievement of performance measures.

Lead preparation of quarterly performance measurement surveys and produce data spreadsheets and analyses using tools such as SurveyMax Access Excel and Qualtrics.

Conduct statewide needs assessments of prescription assistance community health and electronic technology services to identify expansion opportunities and guide technical support.

Strengthen supports for vulnerable populations through technical assistance funding community needs assessments program development contract monitoring identification of workforce shortages provider recruitment and evaluation activities.

Provide technical assistance orientation education monitoring and training to contractors and partners documenting all support according to established guidelines.

Promote and assist in developing performance measures that support access to care patient satisfaction quality and cost effectiveness ensuring timely and accurate data collection.

Assist with development of RFA/RFP materials as needed for program implementation.

Deliver site and process development implementation support and outreach through phone email and onsite visits.

Serve as a resource to agencies developing grant programs and implementing State program and financial requirements.

Knowledge Skills and Abilities/Management Preferences

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge Skills and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Demonstrated experience applying understanding of complex health care delivery systems including primary and preventive care in underserved communities to support safetynet program operations.

• Proven skill interpreting population health concepts social determinants of health and valuebased care when developing targeted public health education and outreach strategies.

• Documented success developing financial solutions that support grantees in implementing and monitoring health care initiatives within grant and State requirements.

• Strong proficiency collecting analyzing and preparing data reports using systems such as Access Excel Qualtrics and SurveyMax.

• Demonstrated capability applying principles of public and business administration to regulations standards and policies governing rural health care delivery.
  
  
  
  
  

The North Carolina Office of Rural Health (ORH) became the first State Office of Rural Health in the nation in 1973. The ORH was created to focus on the needs of rural and underserved communities and continues to empower communities and populations by developing strategies to improve quality and cost-effectiveness of health care for all. While ORH does not provide direct care its programs support numerous health care safety net organizations throughout the state. Continued support and recurring funding for ORH strengthened North Carolinas health care safety net infrastructure to ensure that all of the states medically vulnerable residents (Uninsured Underinsured Medicare and Medicaid) have access to affordable and appropriate high quality primary care. It is a conservative estimate that the States primary care safety net system serves 1.1 million vulnerable residents.

The Community Health program strengthens North Carolinas health care safetynet system to ensure lowincome and medically vulnerable residentsincluding uninsured underinsured Medicare and Medicaid beneficiarieshave access to affordable highquality care. Its goals include expanding access to preventive and primary care services establishing safetynet primary care in counties lacking such resources creating or enhancing clinical services and increasing provider capacity by improving or replacing facilities equipment and technology.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options standard and supplemental retirement plans and the NCFlex program (numerous high-quality low-cost benefits on a pre-tax basis). Employees also receive paid vacation sick and community service addition paid parental leave is available to eligible employees.

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employerthat embraces an Employment First philosophy which consists of complying with all federallaws state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position.

In accordance with the Governors Executive Order 303 our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas to include the following: Education including high school and all degrees obtained Work Experience and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions you must provide supporting information within the Work Experience section of the application to support your answers.
• If multiple applications are submitted to an individual posting only the most recent application received prior to the closing date will be must be submitted by 11:59 PM on the closing date.
• Applicantsmaybe subject to a criminal background check. All candidates selected for positions considered Positions of Trustwill besubject to a criminal background check.
• Due to the volume of applications received we are unable to provide information regarding the status of your application over the phone. To check the status of your application please log in to your account. Upon the closing date applications are Under Review and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.
• Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
• For a list of organizations that perform this specialized service please visit the NACES membership website at Credit Verification

  Degrees must be received from appropriately accredited institutions. Transcripts degree evaluations and cover letters may be uploaded with your application.

  Veterans and National Guard Preference
  • Applicants seeking Veterans Preference must attach aDD-214 Member-4 Form(Certificate of Release or Discharge from Active Duty) to their applications.
  • Applicants seeking National Guard Preference must attach an NGB 23A (RPAS) along with the state application if they are a current member of the NC National Guard in good standing.
  • Applicants who are former members of either the NC Army National Guard or the NC Air National Guard with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22 along with the state application.
  ADA Accommodations

  Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA) DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment DHHS will ensure that people with disabilities or known limitations covered by the PWFA are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process please contact the person indicated below.

  CONTACT INFORMATION

  If there are any questions about this posting please contact Talent Acquisition at. Resumes will not be accepted in lieu of completing this application.

  
  

  Minimum Education and Experience

  Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

  
  

  Bachelors degree in sociology psychology political science business administration public administration or related field from an appropriately accredited institution and four years of experience related to the specific program assignment; or an equivalent combination of education and experience.

  EEO Statement

  The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

  Recruiter:

  Tresha Walker
  

  Contact:

  DHHS Workday Support Form